Dick Hannah Commercial Fleet Service

Category: Truck repair shop in Vancouver, Washington

Address: 3517 NE Auto Mall Dr Suite C, Vancouver, WA 98662, USA

Phone: +13607270142

Opening hours

Sunday: Closed

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: 7AM–6PM

Reviews

Jeff Roberts

Feb 24, 2020

Great people to work with!

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Questions & Answers

What are my options for a rental vehicle?

Dick Hannah Commercial Fleet Service | Aug 18, 2020
Dick Hannah Commercial Fleet Service | Aug 18, 2020

We offer rental vehicles for 35.00 per day. Some service contracts and insurance companies will also cover a certain number of days for you. Although we try to provide a rental vehicle for you when your vehicle is still under factory under warranty, there are times that we are unable to accommodate this due to volume. We will do everything we can to limit these situations. For Business link Customers, we have one for you at all times.

Do I need an appointment to get my vehicle serviced?

Dick Hannah Commercial Fleet Service | Aug 18, 2020
Dick Hannah Commercial Fleet Service | Aug 18, 2020

For a simple oil change we offer express service, however for recalls and more extensive services; we recommend that you do make an appointment. If you have a Fleet vehicle that is having a problem, please just bring it in at your earliest convenience. If it is after hours, we have a convenient night drop for you and will call you as soon as we get in.

How big of a vehicle can you lift and repair?

Dick Hannah Commercial Fleet Service | Aug 18, 2020
Dick Hannah Commercial Fleet Service | Aug 18, 2020

We have hoists that can lift up to 56,000 Pounds.

Can I set up an account with Dick Hannah for Fleet service and be billed?

Dick Hannah Commercial Fleet Service | Aug 18, 2020
Dick Hannah Commercial Fleet Service | Aug 18, 2020

Yes you can! All we require is a credit application to be filled out and our accounting department will set it up for you.

Do you have specials and where could I find them?

Dick Hannah Commercial Fleet Service | Aug 18, 2020
Dick Hannah Commercial Fleet Service | Aug 18, 2020

We always have coupons on our website as well as accepting all of our manufacturer’s coupons.

I have a Canadian vehicle, does my warranty cover it here in the U.S.A?

Dick Hannah Commercial Fleet Service | Aug 18, 2020
Dick Hannah Commercial Fleet Service | Aug 18, 2020

Only recalls are covered for Canadian vehicles.

Is my vehicle still under manufactures warranty?

Dick Hannah Commercial Fleet Service | Aug 18, 2020
Dick Hannah Commercial Fleet Service | Aug 18, 2020

There are many different warranty coverages that apply and are specific to the vehicle. We can look up your vehicle by the Vehicle Identification Number and be able to answer any questions you may have.

How long will my service take?

Dick Hannah Commercial Fleet Service | Aug 18, 2020
Dick Hannah Commercial Fleet Service | Aug 18, 2020

That would depend on the service. Our staff will be able to give you an approximate time once your vehicle has been inspected by our factory trained technicians.

What should I do if I get a recall notice?

Dick Hannah Commercial Fleet Service | Aug 18, 2020
Dick Hannah Commercial Fleet Service | Aug 18, 2020

Please read the document that you received and verify that it is not a recall interim notice. A recall interim notice will notify you that a recall is coming soon, but at this time no action is necessary on your part. If it's the official recall notice, please set an appointment and we will be happy to take care of that for you at no charge.

What qualifies as a fleet vehicle?

Dick Hannah Commercial Fleet Service | Aug 18, 2020
Dick Hannah Commercial Fleet Service | Aug 18, 2020

A fleet vehicle is any commercial or private vehicle that is used for business.

What fleet companies do you work with?

Dick Hannah Commercial Fleet Service | Aug 18, 2020
Dick Hannah Commercial Fleet Service | Aug 18, 2020

We work with all fleet companies, no matter what the size of the company is. Please reach out if you have any questions about setting up an account.

What are you doing to keep customers safe?

Dick Hannah Commercial Fleet Service | Aug 18, 2020
Dick Hannah Commercial Fleet Service | Aug 18, 2020

Dick Hannah Dealerships has made modifications to our operations. Social Distancing protocols are in place per guidelines. Signage and floor decals help to ensure all people maintain appropriate distance. • All staff members are wearing masks when dealing with the public. • Plastic barriers have been installed, where appropriate. • Additional hand sanitizer stations are installed • All vehicle touch-surfaces such as door handles, steering wheels, etc., are being sanitized • All employees are instructed on sanitizing their own work spaces. • Our cleaning staff is being extra diligent and using industrial-grade products. We have reiterated with all of our employees the importance of washing their hands thoroughly, and using hand sanitizer when necessary. Any employees who feel ill or show symptoms will be required to stay home. For more information, check out this video: https://www.youtube.com/watch?v=eLzlBD6zwbA

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