Address: 516 SE Chkalov Dr Suite 15, Vancouver, WA 98683, USA
Phone: +13608969897
Sunday: Closed
Monday: 10AM–5PM
Tuesday: 10AM–5PM
Wednesday: 10AM–5PM
Thursday: 10AM–5PM
Friday: 10AM–5PM
Saturday: 10AM–5PM
Linda Schave
We love Jackson Hewitt we have been with them for 12 years! They always give us a friendly smile and our best tax returns!
cindy holmes
Shonna Cross is awesome🥰Always makes you smile with her tax expertise. Gets you every penny back she can. Highly recommend her👍
Dabbler
Went to the Jackson Hewitt office on SE Chkalov Dr. Had all my papers organized in a stack. Figured we'd be all done in 20 minutes or less. Turned out there was 1 other form I needed which I never would have guessed. Went back home, came back with papers and laptop. Tax preparer Shonna Cross was professional and patient with me. Found form I needed on my laptop but under an old account I had long stopped using. I had to reset the account. That took time. Then, clicked print but no way to get form to print at this office. Shonna's assistant was helpful with this. I felt bad and wanted to crawl into a hole. Had it not been for this one form, we very likely might have been done in 15-20 minutes. Finally got the form printed. Shonna was very thorough in her work and explained things clearly. Very competent and professional. And patient. This is a good Office. Highly recommended.
Mark Fleskes
I showed up a few minutes early for the appointment for my father in law and they checked me in over my phone and said they would be right with me. Meanwhile other people come and get called inside. So I wait 30 minutes in my car until after my appointment time was over. After I realized I wasn’t going to be called in I left. Shortly after that I received a nasty text about missing my appointment. My poor father in law is 87 years old and doesn’t need to be treated like that!
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Yes, Jackson Hewitt offers multiple ways to file taxes for every comfort level. In addition to in-person appointments at Jackson Hewitt offices, you also have the option for limited contact drop-off (where you drop off your documents at an office and go), file with no contact via Tax Pro From Home, or file on your own via Jackson Hewitt Online.
Jackson Hewitt offices and their staff are committed to keeping you safe. Tax Pros and other office staff are required to wear face coverings, our offices adhere to social distancing protocols, and offices are cleaned and disinfected daily. For those who wish to have minimal face-to-face contact, limited-contact drop-off filing options are available .
Yes. Jackson Hewitt offices are following all safety guidelines provided by local, state, and federal authorities, including the CDC.
If you have a MyJH account, you can log-in and view your filed tax return. If you don’t have a MyJH account, you can reach out to your local office to see if they have a copy available. If you need a copy of your return from the IRS, you can request a photocopy or a computer transcript. Photocopies and transcripts are free from the IRS. If you need an actual copy, complete IRS Form 4506 and pay a $50 fee for your filed tax return and Form W-2.
To get a copy of your Form W-2 or Form 1099, first contact your employer or financial institution. If we used your W-2 to prepare your tax return, you can log into your MyJH account and view your filed tax return including your W-2. If you don’t have a MyJH account, contact your local office to see if they have a copy of your W2 available. You can download Form 4506 at www.irs.gov to request a copy of the return you filed with the IRS.
We appreciate your business! For security reasons, Jackson Hewitt offices do not have the ability to check the status of your refund with the IRS. Please visit https://www.irs.gov/refunds with your Social Security Number or ITIN, filing status and your exact refund amount to check the status of your current year refund. You can also call 1 (800) 829 - 4477 and use the refund status option offered on the TeleTax system.
Your life situation plays a big part in determining the documents needed for your tax appointment. Married? Have kids? Own a business? Besides your Form W-2 or Form 1099 income statements, this tool can help you determine other documents you may need to bring- https://www.jacksonhewitt.com/file-taxes-options-products/free-document-checklist/
Training is key to becoming a Jackson Hewitt Tax Pro. Our tax courses are offered at various Jackson Hewitt locations throughout the country. To get details on the Jackson Hewitt tax course most convenient to you, please complete the following form - https://www.jacksonhewitt.com/tax-preparation-classes. One of our Jackson Hewitt offices will be in contact with you.
We apologize if your experience with Jackson Hewitt did not meet your expectations. Please call our Customer Service line at 1 (800) 234 - 1040. A live agent will assist you in filing a formal customer service case. A local Client Care Manager should contact you within 24 hours.
Jackson Hewitt Tax Pro can assist you with the IRS amendment process. Call your nearest Jackson Hewitt office for details. We can help correct any errors or omissions on your original return, and in some cases, even change your filing status.
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