The UPS Store

Ronni Seth

I didn't want to write a bad review but I don't know what else to do. This UPS location lost a return package that was worth $200. This happened in October 2021 I kept trying to follow up on the whereabouts of the package. Spoke with the manager and she said there wasn't anything that she could do since this package's tracking number wasn't generated by UPS. She said that they weren't allowed to file a claim and that the seller i had bought the item from would have to file it. Of course the seller isn't going to help me file since he's trying to keep the money so no claims were filed. With that said the return item never made it back and I am out $200. I feel that since I had used UPS's service that they should've let me (the sender) file a claim for the item they lost or at least put out a notice to try and look into the warehouses it's gone through. I have no idea what happen to the package whether it's just sitting at a facility labeless collecting dust or if it was stolen within/without the company. At this point I feel robbed that no one was able to help me. It was completely UPS's fault & with that said I will not use their services anymore because I can't trust they will do their job.

Sharlaine Claire

BEST UPS print shop, and shipping services ever. Staff are so professional, kind and move fast. Great job!

R Fisher

Fantastic staff and management here, sometimes quite busy (particularly this time of year) but they do a great job of getting folks in and out quickly. They also offer shredding services which we use frequently. Thank you all for your hard work, it is noticed and appreciated!

Milah Jordan

I've had a Personal Mail Box at this UPS Store since June of 2018...maybe not long in some peoples opinions, but definitely long enough to form my own opinion. In the short time I have been a customer I have been EXTREMELY pleased! I am ALWAYS greeted with a smile and a welcome and am asked how I am doing. The staff is friendly and very helpful and even make it a point to remember your name and mailbox (which is clearly above and beyond because that is NOT a requirement). In addition, I receive at least 5 - 10 packages per month and I have NEVER had any mail or packages lost or misplaced. Thank you UPS Store staff! You all are the best! :)