The UPS Store

Economic Education

I needed something delivered next day and paid a pretty penny to make that happen. The woman at the desk assured me that next day delivery could occur. It did not. The package will not arrive until 72 hours after it was guaranteed. Why? "The driver missed the plane". Furthermore "this happens frequently. So why not tell me that? I would have used FedEx. The process for complaining is unsatisfactory. I rue the day I stepped my foot into this awful place and will never do it again. Avoid them if you can.

wing cheng

The lady forced me to change box when she saw your shipping box was used . Her reason was the ups driver would refuse to deliver this box. When I stepped out , I asked the ups driver . He said nothing wrong my box. When I change a new box at home and back to ship again, the guy said they won't accept COD service. It is the first time I met such a ridiculous thing and I back home to create a shipping label and the ups driver.come to my office to pick up .

Southedge Mok

The staff there was badly mannered, I asked if i can buy a prepaid air bill, they said they never print shipping label if you don't have your items ready. And he said he didn't trust any body coz he was afraid somebody would put booms or something dangerous into the envelope. Do I look suspicious? Actually later when I was back to office, I just spent 15 minutes to setup account in UPS website and printed the label and paid the airbill. I will never go there again. And I would like to tell you, if you have any other option, do not go there.

Conan Guo

Arrived 3 minutes late and they didn't allow me to pick up my package even if the staffs were not leaving at all. A guy wearing a vest (yes you are right, a vest) asked me to leave. To be honest, I'm not sure if he worked there at all. When I went back next morning, the same guy (he remembered his uniform) did give me my package but this time, he forgot giving my driver license back. Do not go to this place if you have any other choice. (Like the USPS several blocks away)