McDonald's

Jody Cockerham

My quarter pounders was cold and waited in drive thru 15 minutes

Kevin Taliaferro

This was a bit ridiculous. I walked here from the campground because I forgot to bring coffee. I walked into the dining area up to the counter. It was 6:15. The lady came and said "I'm sorry, but the dining room is not open yet. You'll have to use the drive through." I explained that I was on foot. Asked if I could just order and take it outside. She walked away and I thought she was asking the manager. Next thing I know, three of their male workers (one quite large) came out front and rushed me out. They must've thought I was a Karen... "Why is the door unlocked?" I asked as I was walking out. One said, they didn't know it was (nice security) Now, don't I look silly standing in line with cars? I still need my coffee, but I will be going to Speedway tomorrow. Also, the caramel iced coffee my wife got yesterday was terrible. I don't usually give 1 star reviews for one bad experience, but two days in a row? They either need new management, or the current management is not following the McDonald's business plan.

Hannah K

The inside is nice and well up to date, however the staff all seemed very flustered with the Kings Island rush and couldn’t get orders correct or out in a timely manner. The kiosk inside was screwed up because my friend had ordered his food and paid on it, no receipt came out, and his order never came out either. My sister and I had ate our entire meal and his never came. When he addressed the issue, the lady said how they never received the order and was almost wanting him to pay for it again, but then changed her mind and just had gave him the meal due to the confusion. Don’t order from the kiosk!!! Just order from the person. Other than that, food tasted fine and service was good.

Edward Beson

Decided to dine in at the Kings Mills McDonald's this morning, 3/19/22. Ordered at the kiosk, took number for food to be delivered to table. It wasn't and we weren't told that it wouldn't be delivered. After waiting 15 minutes, we went to counter to find our food had been sitting there getting cold as they called out a number that wasn't our number. While unpacking the bag we discovered one of the sandwiches we ordered was not in the bag. Going back up to the counter to inform them and get the sandwich and waiting for them to get it to us and waiting another 10 minutes and witnessing a drive thru customer with the same missing sandwich get their sandwich after we had already reordered was very frustrating. I understand the may have been busy and probably shirt staffed, but the manager on duty sucked too. Even turning her back to us saying "sorry" and walking away like it was no big deal and it happens multiple times a day.