PetSmart

Yvette Guerrero

I brought my dog in for a grooming and after waiting for 3 hours was told they are refusing to finish his haircut because he was being too wiggly which I had warned them about when I first brought him in and had stated this but that the other locations don’t typically have an issue with it, she said it would be no problem then refused to finish the haircut and when I came in the original groomer went to the back to hide from me left the other groomers to deal with me and then they finally get the idea to have one hold him and the other cut and he was fine so I don’t understand why the other groomer didn’t have this logic, it seems the workers are not trained well enough and I will never be bringing my dog to a PetSmart location again and to top it off I still had to pay for this! I got my dog back with hair all over him pieces not cut and they stated they gave him multiple baths but he doesn’t even smell good after all of that. This was by far the worst experience I have ever had with any dog company.

Debra “Deb” Lyons

We'd dropped in to pick up a leash for our Grand-Dog, and an already busy store became packed! The check-out line was 9 deep when we joined it, and a lady 4 people up from us got tired of waiting and dropped the large bag of dog food she was holding on the nearest empty register and walked out. I glanced behind me and saw at least 6 more customers. Things got quiet, everyone listening to the questions being asked by the customer at the one working register. After another 3-4 minutes, a smiling young lady came out and opened another register, and soon the quiet store was full of talk, laughter, and we were out of there in no time, smiling. Both associates were greeting all customers with warmth, concern, and genuine care for their questions and comments. Instead of being annoyed at having to wait, everyone relaxed and enjoyed the experience. Great crew you've got!

Katy Lorentz

Had a wonderful experience with the people there I was looking for a cage for my new baby hedgehog all the petsmarts around the area didn't have the one I wanted. They helped me out there was a box that was open they gave it to me for the same price as the one I was looking for. They also helped me find super cute ideas for my hedgehogs cage :)

Rain McKenzie

Stopped in to check out the dog costumes for my mother-in-law's dog. Browsed the store for the kitty cats while I was there and was surprised to see gift cards and coffee mugs. Picked up a cute coffee mug for my aunt's X-mas gift. Lots of selection throughout the store, lots of different things for animals in the clearance and very clean store. 😎 Stopped by to see the cats up for adoption and the fish tanks as always. 🐟🐠🐡