JCPenney

Category: Department store in Montebello, California

Address: 1600 Town Center Dr, Montebello, CA 90640, USA

Phone: +13237277833

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Mireya Navarrete

Jul 26, 2022

When calling the operator at JCP Montebello. A lady pick’s up the line then quickly hang’s up. Doesn’t wait to hear if someone is on the line. Then having to call again to be given the wrong extension. Making one department transferred you to the correct department. Thank you. To have No one answers @ the Jewelry Department. This happened on July 25,22 @ 6 pm.

Elsa Cortez

Jul 19, 2022

I always get my jewelry there i went to give a payment and ended up buying some tennis that were on sale I had a rewards which was even better

Tanya Suesoff

Jun 27, 2022

Picked up product from online purchase. Easy, convenient, and cashier opened up product to make sure it was intact. Really appreciated that extra effort, so I could return it right then. Great job JC Penney!!

Frederick Bustillos

Jun 10, 2022

Yesterday went to JCpPennys in Montebello, the customer service Representative Christina was so professional and great knowledge about the product that we purchased. She is an attribute to the company. She made our day. We were so happy to see somebody that so smart and knowledgeable. Thank we told our friends about the service rendered. We recommend this store Highly. Thank you and thank Christina for task will done. 🦋🦋🦋🙏🙏🙏

Thanks! Your review is awaiting moderation.

Questions & Answers

No one ever answers the phone. No matter what department they’ll just let the phone ring. it’s really annoying!

Bee Ehm | Aug 19, 2018
willy rodas | Aug 19, 2018

That's what happens with a lot of Department stores ...? They are understaff At that JC penny's

Why do you not answer but you have the machine answer like 😑

DAYNA MEDINA | Aug 19, 2018
Jennifer Boyadjian | Aug 19, 2018

They are terrible about that also i ordered an item and waiting when i called through to electronic they finally looked into the matter it was out of stock and never once did they notify me about it worst costumer service ever

Did you know JCP stocks item that are liquidated and they wont sell them to you, not even if you ask for the manager? Stupidest thing ever.

Stacy C. | Aug 19, 2018
Carlos Borge | Aug 19, 2018

when things are not within our reach

Is this store closing

Rosemary Torres | Aug 19, 2018
Domingo Vazquez | Aug 19, 2018

No

Have a few j.c. penny gift cards. Will I lose them if I don't use them before all the stores close.

Carol Lerma | Aug 18, 2021
Jesse Salinas | Aug 18, 2021

Better to use them now... I wonder about the jcpenny MasterCard? Hmmm?? Any opinions?

Read More

Why is it I call and no one pick up

Debbie Valverde | Aug 19, 2019
Javier Magdaleno | Aug 19, 2019

Call me Debbie. I'll pick up. Lol. 🤗🤗

Read More

May I know did you giveaway coupons on Thursday 23, 2pm and then how about black Friday? Giveaway only 1 day or 2 day?

Zuzan 123 | Aug 19, 2018
Sergio Vasquez | Aug 19, 2018

No

What are the Covid safety practices like here?

Anonymous | Aug 18, 2022
Laura Zamora | Aug 18, 2021

Must wear a mask or no entry, store was no crowded at all

Can I return online merchandise

Chuck Sanchez | Aug 19, 2019
Ray G | Aug 19, 2019

If you bought it online it should have a packing slip with return process

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places