Address: 1600 Town Center Dr, Montebello, CA 90640, USA
Phone: +13237277833
Sunday: 11AM–7PM
Monday: 11AM–8PM
Tuesday: 11AM–8PM
Wednesday: 11AM–8PM
Thursday: 11AM–8PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Mireya Navarrete
When calling the operator at JCP Montebello. A lady pick’s up the line then quickly hang’s up. Doesn’t wait to hear if someone is on the line. Then having to call again to be given the wrong extension. Making one department transferred you to the correct department. Thank you. To have No one answers @ the Jewelry Department. This happened on July 25,22 @ 6 pm.
Elsa Cortez
I always get my jewelry there i went to give a payment and ended up buying some tennis that were on sale I had a rewards which was even better
Tanya Suesoff
Picked up product from online purchase. Easy, convenient, and cashier opened up product to make sure it was intact. Really appreciated that extra effort, so I could return it right then. Great job JC Penney!!
Frederick Bustillos
Yesterday went to JCpPennys in Montebello, the customer service Representative Christina was so professional and great knowledge about the product that we purchased. She is an attribute to the company. She made our day. We were so happy to see somebody that so smart and knowledgeable. Thank we told our friends about the service rendered. We recommend this store Highly. Thank you and thank Christina for task will done. 🦋🦋🦋🙏🙏🙏
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That's what happens with a lot of Department stores ...? They are understaff At that JC penny's
They are terrible about that also i ordered an item and waiting when i called through to electronic they finally looked into the matter it was out of stock and never once did they notify me about it worst costumer service ever
when things are not within our reach
No
Better to use them now... I wonder about the jcpenny MasterCard? Hmmm?? Any opinions?
No
Must wear a mask or no entry, store was no crowded at all
If you bought it online it should have a packing slip with return process
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