JCPenney

Category: Department store in El Cajon, California

Address: 355 Fletcher Pkwy, El Cajon, CA 92020, USA

Phone: +16194443100

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Christina Domiano

May 21, 2022

What's good? The people who work at this store are very pleasant. Everyone was happy and ready to to help. What's bad? Several things. There is only ONE small fitting room (4 stalls) for the whole store! So you have to wait in line to try on clothes. Also, the door on the 2nd floor that connects to the parking structure is no longer open. I could only find one place to make a purchase, so more waiting in line. Also, it was very HOT in the store. My final complaint is that the store doesn't open until 11am.

Jorge Gonzalez

Apr 10, 2022

Very clean store with lots of different things for the family and great price. Also good selection and awesome brands of clothes and shoes😃😊👍

Louis Merrick

Feb 17, 2022

Vince was the best. Customer service as it should be. The shoe dept. Was the worst. I found at least 3 pairs of shoes that someone swapped for new ones in boxes. nasty just nasty..JC Penney used to give you that high end store experience with cleanliness and quality of service I don't know what happened but I wish it would come back.. I'm giving 5 stars because they have Vince good job oh yeah the mgr. That was at the door I apologize for forgetting her name but extremely professional and understanding.. Thanks for finding my phone..

Crimson Black

Jan 5, 2022

⭐This JCPenney never ceases to surprise me. I always find a hidden gem here. Whether it's a good deal or something I have been looking for everywhere else. ⭐Good prices and brands. My only problem is at times they tend to run out of certain sizes quickly or not have them at all. ⭐The online order-pick up desk is always friendly and helpful. Easy to maneuver too. ⭐Easy parking here is a plus also.

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Questions & Answers

do you still have ashley rauulo recliner left

Irene McKinley | Aug 19, 2018
Brandon Seth | Aug 19, 2018

i dont think jc penny will answer this queztion. you are much better off calling the stores and asking directly

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Is it true that JC Penny's is closing

Laura Kincaid | Aug 19, 2018
My-Google-Account | Aug 19, 2019

As of 12/18, the El Cajon location was not on the list of stores to be closed. https://www.cnbc.com/2018/02/15/jc-penney-to-close-8-stores-in-2018-heres-where-they-are.html

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What is your return policy

Ina Mozer | Aug 18, 2021
Anne Oberle | Aug 18, 2021

It is available on line on their home page.

What are the Covid safety practices like here?

Anonymous | Aug 18, 2022
Ryan Talbot | Aug 18, 2021

Better than anywhere else I've been for sure

Why say “pick up available from this time to this time” if you aren’t open until the time I understood was okay to pick up?

Alicia Bonilla | Aug 19, 2019
Joy Wills | Aug 19, 2019

They will usually e mail you or text you when your product is ready to pick up then the times

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