Crabtree Automotive

Beth Sarmiento

They put the wrong oil into my engine, didn't clean the battery nubs, over tightened my tires and didn't refill fluids at all. Manager at first apologized and then asked me to leave when I tried to explain why I was frustrated. Got a partial refund but spent waaay too many years here for how much I paid and how little they did. They used to have nicer people at the desk too. They care more about reputation than doing a good job. I am taking my business to Corvallis.

Nessa Lyn

Unfortunately, Crabtree Automotive did not fulfil their end. I paid $1300 to fix my AC and when I took it back in to get looked at, they stated that maybe it's the tubes and wanted to charge an additional $1200. Not able to guarantee the work they did would fix anything. I also had my wheel mount replaced and now my car shakes terribly when on the freeway. All they said is, "must be a tire issue" Now after 3k my car runs and drives much worse then when I brought it to them. I also requested the oil change service while my car was in their shop the 2nd time, which they also could not provide. I see they also respond to all their reviews, so I'm sure they will have something to say for this one too. The biggest thing is they didn't even try and make it right, I'm just another number in their book. Never again.

Marcia Hightower

Professional, thorough and honest. They understand how important your vehicle is to you and treat both your car and you with respect, dignity and they are great listeners! I can’t imagine taking my car anywhere else because they are so thorough and competitively priced. No pressure to do more than is needed but give an honest list of items they see as important to keep the vehicle at its best running condition. Highly recommend.

Joshua McDowell

I have recommended Crabtree Automotive to others but I have never used them myself! I took in my 1998 Jeep Straight V6 Cherokee, which is a cranky old man, for a regular oil change. They took good care of him and I appreciated the organized estimates for upcoming repairs. I look forward to more work with them in the future. They contact you for any out of ordinary charge, they offer rides to your home while you wait and have a friendly atmosphere.