Yakima Products, Inc.

Category: Manufacturer

Address: 4101 Kruse Way, Lake Oswego, OR 97035, USA

Phone: +19712338078

Reviews

Gauche Gaucho

Jul 26, 2022

What a joke this company... when inquiring about a part that's out of stock for so long. They said it will take months until they can answer my email.

David Swirnow

Jun 27, 2020

What a disappointment, their fitlookup.yakima.com website necessary to “fit” the rack to your car is blocked by safari & chrome. And it’s Saturday & no customer support available via phone; and their mail box is full. I guess I’m not the only one seeking customer service.

H Lanning

Jul 9, 2019

Great staff, product & easy installation of their ladder racks!! Thanks again guys!!!

Bryant Toy

Jan 4, 2019

Our Skybox cargo box developed a crack right during the new year holiday, and just a few days before we were to start a 2 week road trip. I sent pictures of the crack and figured I wouldn't be able to take care of this until our trip was over. Lo and behold they contacted me the day before our trip started and arranged for a replacement with a dealer here in the Portland area. We were in & out in just a few minutes and we won't have to put all our stuff in plastic bags to keep them dry in the cargo box. This is the 2nd time I've ever had to deal with Yakima customer service and it was every bit as good as the first. I had a trunk bike rack which was recalled, but I missed the return window. They had me send in the recalled parts from my old rack and shipped me a replacement model on their dime. I'll be a Yakima customer for life.

Thanks! Your review is awaiting moderation.

Questions & Answers

Does Yakima still exist? Sending emails thru URL for month w/o reply. Try order thru local rep - cannot get reply thru wholesaler. Got one reply - parts not until Oct 2022 + Y doesnt sell spare parts (nuts, bolts, hex keys, etc.) anymore. 21 Jul '22

Mike M | Jul 21, 2022
Mike M | Jul 21, 2022

Also. Search function on website no longer works.

No one seems to have your Base Clip 151. I'm stuck after buying all items except for this one and unable to use rack when needed now. When will you be getting these out there into rack shops?

Nancy Hansen | Aug 18, 2021
Yakima Products, Inc. | Aug 18, 2021

We hope we will see A significant increase across all of our products by the end of June- mid July

Around 6months ago there was an issue with the retrax rail when install overhaul HD racks on YouTube review, Have they address the issue? I am planning to put the combo on my 2019 Tundra. Thx

Tom Nguyen | Aug 18, 2020
Yakima Products, Inc. | Aug 18, 2020

If you use tonneau kit one with the Overhaul you should not have a problem. We haven't had an issue other a couple when first released. And they were more user error.

I have a set of Whisper Bar rails that do not fit my new Rogue. Can I trade them in for a set that fits my new car?

J | Aug 19, 2019
gian-marco d'angelo | Aug 19, 2019

Yakima on Kruse way doesn't have any products. Your best bet is reRack. They have 2 locations.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places