El Pollo Loco

Julianna Torres (KAOS)

Terrible!!!!! Ordered breast and wing combo w/broccoli and a loco salad. Salad container was a 1/3 -1/2 full and had not even a table spoon of dressing. It is the dressing that makes the salad yummy. I asked for extra dressing and was told "NO"! Chicken breast was the smallest breast I have ever seen! Will definitely not be going back.

Shane Underwood

Consistently opening later than their actual opening time. Went through drive thru a half hour after they opened and was told through the speaker they weren’t ready to serve food yet. This has happened multiple times.

Trixieee

WORST location EVER. I live 5 minutes away from this location and will drive 15 minutes away to another location because the customer service is THAT BAD. I decided to give this place another chance because I was tired from work and didn't want to drive far, and as expected service and food was terrible. The lady got upset because I asked her for lemons (which she still didn't give me), my Double chicken tostada had maybe 4 tiny pieces of chicken and maybe 1 1/2 slices of avocado. The last 3 times I've been to this location, have all been the same. I don't know why I keep giving this place a chance.

Angee

If i would to give zero stars I would! Messed up my order twice i ordered the double chicken tostada Salad and when I received the last one it didn't have no avocado nor Pico de gallo if I wanted it plain I would of ordered it plain I didn't want sour cream or cheese I'm lactose intolerance so I returned it til they got it right by the time they gave me without the cheese and sour cream they didn't put avocado or Pico de gallo. By the time I got home I noticed they just tried to take out the sour cream and cover it with lettuce but they left sour cream.. what a waist of MY MONEY now I can't even enjoy my meal. Poor customer service I think this is by far the WORST pollo loco I've been to.