Legacy-GoHealth Urgent Care

Rob Boudiette

Excellent staff and experience from the minute I wheeled my father in to the minute we left. Front desk, nurse / screening and PA all did an outstanding job.

Sue Willesen

Excellent provider and staff! Very thorough and was able to get referrals for a GB Sono (which I got the next morning at Good Sam) as well as a surgical referral the next day. Blood work, UA, EKG done in a timely manner. I felt the provider and staff members were all working well as team. They were very busy, but kept me well informed and things moving along. I can highly recommend this urgent care clinic.

Chris Butcher

0/5 stars, not sure if it's even a real Urgent Care Location? Was treated the first time for Oral Thrush with a provider who when I called a week later about the prescription I was given not working, was told he wasn't there and they weren't able to give me any information on how to get in contact with him. Instead was then was told to talk to another provider, who then after hearing my problem and knowing what I needed, still needed me to come back in to get the prescription, no problem. My quick fix trip to the urgent care then became a hour and a half of sitting in the waiting room, then when finally being seen was then told the exact same thing over the phone and given the prescription. I understand medical staff is very limited at the moment, but the terribly rude receptionist who over the phone told me that she wasn't really sure, not a whole lot she could do she thought. Not a great look for the other urgent care/legacy providers.

Joel Manning

Beware! We made the mistake to trust Legacy Go Health Urgent Care. I called first to confirm that our insurance would cover the services we were having done. I was lied to as they did not actually contact our insurance company when I called and once again when we arrived for the service as I asked again to please confirm coverage. I was told before the service that insurance would cover the cost. About 5 weeks later I received an invoice charging for the full amount as our insurance does not cover non urgent services. I contacted the billing office for Legacy Go Health Urgent Care and it has been over 2 weeks with no response after spending hours on the phone and sending emails. This is extremely Bad customer service! We will never go to an urgent care facility again as they are apparently only interested in filling their appointments as they Do Not Confirm that your insurance will cover the services you are having. Get ready for a bill for hundreds of dollars.