Kelly Duong - State Farm Insurance Agent

Category: Insurance agency in Westminster, California

Address: 14256 Beach Blvd, Westminster, CA 92683, USA

Phone: +17148915500

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Chi Doan

Jun 25, 2022

Kelly and Iris are always very helpful. They really get to know their clients and is always helpful in answering questions and concerns.

Benjamin Vu

Jan 26, 2022

Kelly Duong and her staffs were wonderful. I had them work on my insurance policy for many years and never disappointed. Every time when I need to update my policy or ask for liability certificate for my service, they were very responsive and have the certificate ready with in hours. This was a thumb up for the service that I was waiting from my agent to help when I need them to. Not to mention the staff were very friendly and willing to listen to what I need and wouldn't hesitate to make it possible. Kelly Duong and her staffs with State Farm gave me peace of mind when I have my home and business insured under their umbrella. Not to mention, I got birthday card, greeting card and a calendar with my name on (lolz. ) every year. Very thoughtful but sweet Anyway, highly recommend. Great service, friendly people and professional knowledgeable in their service.

Cam Nguyen

Sep 1, 2021

My tax accountant referred Kelly to me back in 2020. Kelly Duong and her team has handled worker’s comp and GL for my business. From her great staff to her hard work, she has always been available to me whenever I had a question, no matter how simple or complex. Their rates are great and their customer service is exceptional. I definitely recommend broad spectrum for any insurance needs! I couldn't be happier! Kelly is the BEST insurance agent I’ve ever met. Very sweet and treat her customers with respect. I just love her attitude. Her business rated 5-star for a reason.

alexandra mariano

May 28, 2021

I’ve had State Farm Insurance with Kelly Duong and team for over 10 years and I’ve never been more satisfied. They go above and beyond with customer service and will always find ways for me to save money. They are friendly and so efficient! In particular, Iris has been the sweetest rep I’ve ever dealt with. Do yourself a favor and choose Kelly’s team to handle all of your insurance needs.

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Questions & Answers

What if I have a vehicle that's not listed on the Vehicle Type section?

Kelly Duong - State Farm Insurance Agent | Jun 19, 2022
Kelly Duong - State Farm Insurance Agent | Jun 19, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What factors influence car insurance rates?

Kelly Duong - State Farm Insurance Agent | Jun 19, 2022
Kelly Duong - State Farm Insurance Agent | Jun 19, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

Can I use my check card or debit card?

Kelly Duong - State Farm Insurance Agent | Jun 19, 2022
Kelly Duong - State Farm Insurance Agent | Jun 19, 2022

State Farm accepts most major credit and debit cards.

How fast can I get car insurance coverage?

Kelly Duong - State Farm Insurance Agent | Jun 19, 2022
Kelly Duong - State Farm Insurance Agent | Jun 19, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What is the difference between market value and replacement cost?

Kelly Duong - State Farm Insurance Agent | Jun 19, 2022
Kelly Duong - State Farm Insurance Agent | Jun 19, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Why should I sign up for the Paperless Notice of Privacy Policy?

Kelly Duong - State Farm Insurance Agent | Jun 19, 2022
Kelly Duong - State Farm Insurance Agent | Jun 19, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

What is the difference between sending my quote and purchasing with an agent?

Kelly Duong - State Farm Insurance Agent | Jun 19, 2022
Kelly Duong - State Farm Insurance Agent | Jun 19, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Can I pay by phone or mail instead of online?

Kelly Duong - State Farm Insurance Agent | Jun 19, 2022
Kelly Duong - State Farm Insurance Agent | Jun 19, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

Is my payment information secure on your website?

Kelly Duong - State Farm Insurance Agent | Jun 19, 2022
Kelly Duong - State Farm Insurance Agent | Jun 19, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What can I do on the State Farm mobile app?

Kelly Duong - State Farm Insurance Agent | Jun 19, 2022
Kelly Duong - State Farm Insurance Agent | Jun 19, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Kelly Duong - State Farm Insurance Agent | Jun 19, 2022
Kelly Duong - State Farm Insurance Agent | Jun 19, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How do I download the State Farm mobile app?

Kelly Duong - State Farm Insurance Agent | Jun 19, 2022
Kelly Duong - State Farm Insurance Agent | Jun 19, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

What if I have more than four vehicles or four drivers in my household?

Kelly Duong - State Farm Insurance Agent | Jun 19, 2022
Kelly Duong - State Farm Insurance Agent | Jun 19, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

When does my coverage start?

Kelly Duong - State Farm Insurance Agent | Aug 18, 2021
Kelly Duong - State Farm Insurance Agent | Aug 18, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

How do I apply for a life quote online?

Kelly Duong - State Farm Insurance Agent | Aug 18, 2021
Kelly Duong - State Farm Insurance Agent | Aug 18, 2021

To request a term life insurance quote online: 1. Locate Get a quote for term life insurance at the top of this page. 2. In the State field, select your state from the drop-down list and click Go. 3. Complete all of the information on the Life Insurance Quote page and click Get Quote.

How can I pay for my insurance if I decide to purchase it online today?

Kelly Duong - State Farm Insurance Agent | Aug 18, 2021
Kelly Duong - State Farm Insurance Agent | Aug 18, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Kelly Duong - State Farm Insurance Agent | Aug 18, 2021
Kelly Duong - State Farm Insurance Agent | Aug 18, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

Is my account number the same as my policy number?

Kelly Duong - State Farm Insurance Agent | Aug 18, 2021
Kelly Duong - State Farm Insurance Agent | Aug 18, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Kelly Duong - State Farm Insurance Agent | Aug 18, 2021
Kelly Duong - State Farm Insurance Agent | Aug 18, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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