Address: 1370 Walnut St, Kansas City, MO 64106, USA
Phone: +18164214342
Sunday: 10:45AM–10PM
Monday: 10:45AM–10PM
Tuesday: 10:45AM–10PM
Wednesday: 10:45AM–10PM
Thursday: 10:45AM–10PM
Friday: 10:45AM–10PM
Saturday: 10:45AM–10PM
Teri Wear
Wouldn't recommend putting in a large other for lunch. Placed the order at 7:30am to be picked up at 11:40 for a meeting for 12 ppl... They had no idea what I was talking about when I got there then had to reprint and make the order on the fly which put others behind... Part of the order was correct others not...it is usually so much easier, but I missed half my meeting and it was not the best experience. No apologies just a box shoved out the door and that was it. I won't use this location again for lunch orders.
Melody Salyer
When I reviewed my receipt.....I was charged for EXTRA STEAK which was NOT ORDERED. I am appalled that this worker (Esteban) took it upon himself to upcharge me $4.60 for steak meat that I didn't order and didn’t receive. Especially since he quoted me a different price at the register. When I try to call the store the automated line will not ring thru for me to speak to someone personally which is very disappointing. Not to mention the food that was to hot was cold by the time I made a simple 5 min walk back to my bldg. Check your receipts people....DO BETTER CHIPOTLE!!!
Mica Pledger
This is not a good location to get food unless you’re walking, because there is nowhere to park. Yet, they do have polite customer service & good portions of meat. My only other complaint is that I found bones in my food one time from the chicken, & I’m glad I didn’t swallow it.
Brad Decker
I've been a huge fan of Chipotle since the late 90's! Over 20 years! But I have lost all respect for this company. My Chipotle app was recently hacked. Which in turn my credit card was hacked. The hacker used up all of my points, charged my credit card, had to cancel card and all of the fun things that go along with dealing with identity theft. And no matter how many times I reach out to Chipotle through their customer support system, nobody ever contacts you back. Read online and you will see this exact same scenario happens over and over and over again all day everyday! They can't even be as considerate as to give you back your points if you set up a new account. They just don't care. Flat out do not contact you at all. But Chipotle loves to talk about how much the help the environment, community, blah, blah, blah. They don't care about anything but making money. And if they lose a bunch of customers it doesn't really matter because they have more than they can take care of as it is. Anyway, this review is not directly directed at this particular store. So, I'm sorry for that. But since you can't call a customer service line (that's legit) and they don't respond the the email contact form, all I can do is continue to leave bad reviews on social media as well as Google reviews.
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Omg! As long as people keep paying their prices here they will keep doing what they are doing..
This is the worst one I've ever been to
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