Address: 1851 Merchant Ln, Hampton, VA 23666, USA
Phone: +17572516586
Da'Naisha Gwyn
My husband and I stayed there for five days. I loved how convenient it was to all shopping centers and restaurants. The breakfast layout was comforting and the chefs were very professional. The hotel itself was beautifully made but the hotel room servicing staff were inadequate. Upon arrival the room that we were given was not cleaned properly. Hair was in the shower, the floor wasn’t swept, and the bed was poorly made. The only time we received clean towels was upon request and we never got fresh linens (yes we placed the green sign on the bed). We got asked if we wanted service a day before we were checking out, but by that time it’s too late. Also, the water pressure in the shower is very poor for that room. 5 stars for hotel appearance but 3 stars for room service.
Debra Johnson
The location of this hotel is a very good. It is an easy walk to many restaurants and retail shops, including one where I had to buy Clorox wipes because the room was so filthy. There was a layer of dirt and dust behind the sink, the towel cubbies, on all baseboards and places not immediately visible. There was dog hair everywhere. A kick plate in the kitchenette was missing, a bedside lamp flickered, rendering it useless, the walls and the door just inside the door were beat up and dirty. The place has the potential to be very nice but maintenance and cleanliness is seriously lacking. We ended our stay early.
Twanda Hollomond
Love this hotel. My only problem is that as much money as you pay for the rooms they could at least have waffles and pancakes for breakfast. A real breakfast. Chicken sausage to me is not a real breakfast. I was very disappointed with the breakfast. Luckily other restaurants were in close proximity
Bob Treue
The Element Marriott was a mixed bag. We arrived after a long trip and were exhausted, but the pull-out bed had no sheets and no pillows, which was frustrating. The regular beds were very comfortable. The bathroom was very nice, but we had very little toilet paper. The receptionist was very nice and helpful, but was not there half of the time. The hotel had good internet (about 30MBps). I liked this place, but a little bit of thoroughness would help.
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The pool and gym are closed but you can stand in the lobby for a shower. The roof leaks.
Anytime before 12 am
I'm not sure I'm a Chef
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