Ground Round Grill & Bar

brenda bruxvoort

Hopefully it opens back up soon. Food good drink great and bartenders were funny and we loved them

C S

I was disappointed in an experience my family had. We went out for my husbands and my anniversary. Dining room was unavailable, so we had to eat in the bar section which we usually avoid. Our waitress was friendly and did well, but the issue we had is in regards to food restriction/allergy. We asked about a GF menu, and were told there was not one but they could make things with no bun or croutons. I asked if something specific on the menu was gluten free/wheat free on the packaging and the waitress asked the kitchen. She came back promptly and said it contained no wheat. I decided to ask the manager working in passing if she knew the brand of the item and she got back with the brand. I then explained to her that the specific brand mentioned usually has wheat as an ingredient in their products. She was understanding enough to go and print off the nutritional label to bring to me to say it did not have wheat, but I looked at it and immediately pointed out to her that “wheat gluten” was literally the second ingredient. Sadly, I had the impression that she didn’t understand the issue, or that “wheat gluten” is in fact “wheat” and “gluten.” Other restaurants have gluten free options for this same item, but not here. I realize that’s a company issue and not this locations fault, but kitchen staff and managers should be able to see “wheat gluten” and know that it’s not safe for someone avoiding wheat/gluten in general. Honestly, this is a major issue. If I had trusted the waitress when she first asked the kitchen staff and left it at that, I could have become very sick and remained sick for several weeks (or longer). I could have even had an anaphylactic reaction. While the staff was friendly, I don’t feel comfortable returning here unless staff are better trained to recognize allergens. And ideally have a properly labeled menu…Overall this was a disappointing anniversary supper for us that could have ended very poorly… We will choose other places in the future.

David Uitdeflesch

Only half the restaurant was open for seating. Bartender was great even though we only ordered food. Sat at the bar due to no other tables available and at the suggestion of the hostess. Food was good but pricey for the area.

J Sands

They went the extra mile! Not often do wait staff go out of the way but our Ground Round staff went beyond our expectations. Food was delicious but was outdone by the staff. I've never had service like I had tonight and definitely will come back. Had the chicken tortilla soup and the exceptional chocolate lovin spoon cake. Forgot to take a photo of the cake, which was well worth saving room for!