Social Security Administration

Category: Social security office

Address: 2504 Oakmont Way, Eugene, OR 97401, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Mike Lamb

Jul 29, 2022

The EUG SSA office doesn’t: Answer phones. Make appointments, unless they are 60 days out. If you mail ANY documentation to them send it certified or registered mail, otherwise there is a significant risk they will misplace it. The employees don’t care a whit, neither does their supervisor. I also encourage everyone who has had issues with this office to file a complaint. I’m doubtful anyone will take action but it’s literally the only thing you can do.

Jessica Olson

Jun 3, 2022

Called and was on hold for 48 minutes still haven't received a letter of how much I owe social security and that was over a month ago that I asked for this letter to be honest this is getting really ridiculous guess I'll be sending a payment on the 11th when I get back from my vacation sad that they won't give me any information

Toby Skotdal

Mar 1, 2022

DO NOT CALL HERE! Call Albany's Social Security office instead. Was only on hold for not even 20 minutes before I was talking with someone. Needed to change SSC after marriage for my wife. Called at 9:02 in the morning and was hung up on after 20 minutes. At the time of writing this we have been on hold for almost 4 hours. This is unacceptable for a government agency that works on such important documents. Because we can't file taxes properly without it. Edit: it is now past 4 pm and I was on hold the entire time. This is outrageous, I am going to try the Albany social security branch since they have better Google reviews, will update.

Joanne Merrick

Dec 2, 2021

I tried getting my name changed after marriage in September 2020 and was told to send in Originals of documents, which I did. I took them to the post office and sent it by Registered mail. Weeks later I got a letter saying they had received my documents and they were sent back! (Thank Goodness) since they seem to have lost the copies of my documents, which is scary in a Federal Government agency. I received another letter stating they never got my documentation and needed it!!! Oh please, I tried calling the Supervisor to whom I mailed them directly to, per info from Jerry who sent me the original correspondence. I was treated rudely and said she never got the mail and didn’t know anything about it. I asked for an appointment to bring in the originals again but she would not give me one. I told her I didn’t want to pay for registration again, since they lost my paperwork after copying them. I just got off the phone with my Dr’s and insurance company and the lady I spoke to said she hasn’t been able to get her married name on her Social Security either. I see Eugene, Oregon SS only has a rating of 2 1/2 stars ⭐️ I fully understand why. I will try calling again today and see if I can get help. After all of my communications with them last time; being soooo frustrated I had given up until now, more than a year later!!! Wish me luck. I just dread this. It should NOT be this way. I kept my registration card (green) and all correspondence as proof.

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Questions & Answers

What is correct local Eugene office number?

Kimmy DeGroot-Nicholl | Aug 19, 2018
Robert Richardson | Aug 19, 2018

They do have one but it's not listed

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Can I get an appointment online - no one ever answers the phone?

Roberta Howard | Aug 19, 2018
Barbara Edwards | Aug 19, 2018

Yes you can

do I need an appointment

Karen Dirks | Aug 19, 2018
George Voller | Sep 22, 2021

I need an appointment to change direct deposit information.

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Can I make an appointment to see a social security representative to discuss what I must do to initiate my benefits when I turn 70 in May?

Mike Miller | Aug 19, 2018
J Lake | Aug 18, 2020

How do I make an appointment time t for eugene or Salem? Web link? Please send.

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My wife receives a SS benefit of 1,144/mo. In March 2017 she became disabled, she is now wheelchair bound. She is 69 years old. Would her disability change her SS amount?

Mark Oldham | Aug 19, 2018
Abby Ovitsky | Aug 19, 2018

It depends. Is the disability permanent and does it prevent all full time work? She has to apply for SSDI then SSA will review her medical records and give you a decision which can be appealed. This process takes years unless the diagnosis is either a terminal disease or something like serious mental illness, loss of limbs, paralysis, blindness, deafness, something along those lines or sometimes a hospitalization, chronic pain, heart problems...a nything that is severe and well documented might get her a higher benefit if big if ... IF she paid the full employment taxes in the first place.

What programs do they have for people trying to see if they go back to work part time

Jerry Rice | Aug 19, 2019
Katy Weisberg | Aug 19, 2019

Ticket to work

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Is the social security office open again to the public?

Nancy Miranda | Jun 19, 2022
Lisa Neel | Jun 19, 2022

Yes thet are

Is there a form to fill out for change of address?

janet harris | Aug 18, 2020
Kim Carvalho | Aug 18, 2020

You have to get a number and see one of the clerks.

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Is there a Fax number to send verification of wages

Jill Richards (The Girl Geek) | Aug 19, 2019
Jill Richards (The Girl Geek) | Aug 19, 2019

Sign up for a fax number for the Eugene Oregon SSA office?

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Can you take an advance on your onthlycheck?

Katherine Howren | Aug 19, 2018
Leanne Admire | Aug 19, 2018

I'm getting a installment on my back pay can I barrow on it as its due this month ???

do i need hard copy identifacation to apply for a replacement card

Shannon Riggs | Aug 4, 2022
Debbie Becker | Aug 13, 2022

You will need current identification to show proof of who you are, acceptable proof of ID can be found at the social security administration page online

will social security ever run out of money?

gustavo cervone | Jun 19, 2022
Lydia Moody | Jul 19, 2022

That is a good question. Nobody knows

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I am executor of my father's estate in Pennsylvania, and I live in Eugene,For the estate tax return I need the SSA tax statements, which they don't forward. I just have a short certificate Can I just pick it up?

Eric Mentzel | Apr 20, 2022
Courtney Engelmann | Apr 20, 2022

The Eugene office is not open except for Phone & snail mail, I would suggest you mail the inquiry to the local office, I had acknowledgement of mailed forms within 1 week this month.

My husband passed away. How do I get his social security benefits?

Libby Posey | Nov 21, 2021
Samuel Hoffman | Nov 21, 2021

Call ss office and make an appointment

Do I need a appointment or may I just walk in?

Kathryn Robertson | Aug 18, 2021
Fern Hamill | Aug 18, 2021

Office is closed for covid you have to make an appointment there only doing certain appointments there website handles most other things

Do we know if they are open with everything going on right now?

Karina Baxter | Aug 18, 2021
Audreyanna O'Brion | Aug 18, 2021

Not open. Have to do everything by mail. Send to Oakway

can I get a social security card in eugene if my address is in Portland

patipoo52 | Aug 18, 2020
Lee Ann Thompson | Aug 18, 2020

I believe you can if you have proper identification.

I now have a supplemental insurance co that IS my Medicare and supplemental all in one. WILL THEY QUIT TAKING MEDICARE OUT OF MY SS CHECK?

Joyce Kidwell | Aug 18, 2020
D | Aug 18, 2020

No, you continue to pay your part B premium, unless you can qualify for a Medicaid program that pays it for you.

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Can I get my social security card with my interim oregon ID card or do I need a hard copy.

Rosa Anaya | Aug 18, 2020
D | Aug 18, 2020

You need a hard copy.

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When do I obtain my medicare card? I enrolled online on November 5, 2019 and the status is 2/3 complete. My account number confirmation is 41351824. My birth date and requested benefit date is 3/21/2020.

Bill Harrison | Aug 18, 2020
Jennifer Hopkins | Aug 18, 2020

You would have to call them and find out or go there. I wouldn't post any personal information online

what days of the week is the office open

Ramblin' Robert Paslay | Aug 18, 2020
M L | Aug 18, 2020

Why do you have to do all the leg work.

Once you have had your hearing and the judge rules in your favor at the hearing how long does it take for them to update the information on the website or to start getting payment?

Kymberly McCabe | Aug 19, 2019
Chris Owens | Aug 19, 2019

4 - 6 months sometimes with in the next week by the first part of the next month

How late are they open

Ann Plumley | Aug 19, 2019
Organicvegan1 | Aug 19, 2019

I think to 4

Can an SSI case be closed, I understood they were opened for life

Rita Jost | Aug 19, 2019
Tiffany Beal | Aug 19, 2019

Cases can be closed. Reviews are done. If you dont meet criteria or income guidelines, cases are closed.

Does anybody have the phone number for this office? Or, is there anyone in Social Security who handles technical problems for their online systems (the people at the national call center have no access to technical support).

Michael McGinnis | Aug 19, 2019
AMANDA SEALS | Aug 19, 2019

I'm sorry, they don't answer their phones unless you have a direct line to your worker

I need to change banks for my auto deposit. Is there a form I can fill our and send in?

Joeine Thomas | Aug 19, 2019
Sandra McCarver | Aug 19, 2019

I'm really not sure

I received a call from the Crime and Investigation department of the department of social security. Is this a scam or should I be concerned?

Jo Marie Roybal | Aug 19, 2019
Chris Owens | Aug 19, 2019

Report it to social security it could be a scam !

Some buddy know if Eugene social security.. can I drop paper went they are closed like today Wendy's closed at 12

Mario De Leon | Aug 19, 2019
Mario De Leon | Aug 19, 2019

I when yesterda. I don't see the you know where is located.. sorry

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Can I make an appointment with your local office?

Ginny Goldsmith | Aug 19, 2019
Matthew Ohaver | Aug 19, 2019

Yes but last i checked the waiting list was 23 days out. If you go in takes about 45 minutes.

to change my bank account to a new one , do i have to go in person or can i do it online? ,

Gerarda Dewrance | Aug 19, 2019
Brenda Pappas | Aug 19, 2019

You could do it online or over the phone or in person

Any one have the phone number for the eugene social security

Sandy Brooks | Aug 19, 2019
AMANDA SEALS | Aug 19, 2019

Good luck! You won't get through. The best bet is go in abbys take a number unless you have a direct number to your worker

what is correct Eugene office number

ALFONSO HERNANDEZ | Aug 19, 2019
Brian Logan | Aug 19, 2019

Don't know went in person

Can imake an appointment?

Kathi Hoffer | Aug 19, 2019
Audrey Whiddon | Aug 19, 2019

Depends on what it's for. Just questions or a doc sec card....No. call the 1800 number to ask....or go in and see how busy it is.

The bank account I use for my direct deposit has been closed. What happens with my payment for tomorrow?

Wendie RAINBOW | Aug 19, 2019
Rodney Retzman | Aug 19, 2019

I believe that it will be reverted to the main government account til you get a new account or a check might be drafted to you . Chief Rodney Lee Swiftfoot Augustava Retzman . A'ho.

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Why can't Social Security ever leave your payments the same if nothing changes in the household income?

James Shirley III | Aug 19, 2019
Teresa LaPier | Aug 19, 2019

Good question. I am a payee 4 my brother & they are frequently changing his benefit. I have gone through hell & several times I myself paid his rent. He gets the minimum. Their COLA is a total joke

Will an expired US Passport work for proof of my identity?

Lisa Baber | Aug 19, 2019
Brady E. | Aug 19, 2019

No. Nothing expired can be used as a proof of identity. Also the temporary (paper) state ID or driver's license will not work. The plastic card must be used.

Is the local office open?

Raking Sand | Aug 19, 2019
Shan Taylor | Aug 19, 2019

Closes at 12:00 noon today

Are you closed for lunch

Carol Pulse | Aug 19, 2019
Kenith Laster | Aug 19, 2019

No they ar ed not closed

What days of the week is the social security office open?

Kathy Mccullough (Katt) | Aug 19, 2019
Katy Weisberg | Aug 19, 2019

Monday thru Friday

Change my address

Devora Yundt | Aug 19, 2019
Chris Owens | Aug 19, 2019

Just go to the social security office walk in then give them new address

How can I change my address and bank information (from Paradise CA to Florence OR)

Rebecca Holder | Aug 19, 2019
team garcia | Aug 19, 2019

If you go in its can be a quite a wait in line or you can go to the SS website and do it online

Is the social security office open on Saturday

Darwin Winn Sr | Aug 19, 2019
Josh Strigle | Aug 19, 2019

The Eugene Social Security office is open 9am - 4pm Monday, Tuesday, Thursday, Friday and 9am - 12pm on Wednesdays. They are closed on weekends and federal holidays.

If I bring in my Birth Certificate and my Passport can I get a Social Security Card from this office in the same day?

James Wittenborn | Aug 19, 2019
Katy Weisberg | Aug 19, 2019

They will mail it to you but give you a receipt showing you applied for one and you should recieve it in a week or 2

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When is checks going to be ready since Monday is a holiday

Beth Talbot | Aug 19, 2019
Audrey Whiddon | Aug 19, 2019

Last I heard they deposit it a business day before. So look at your account on Friday.

What are the hours and days for walk ins?

lSadie Hayles | Aug 19, 2019
Audrey Whiddon | Aug 19, 2019

Mon, Tues, Thurs and Fri 9-4 Wens 9-12

Do I need appointment to apply for part B

Janet Elliott | Aug 19, 2018
Audrey Whiddon | Aug 19, 2018

If you do not want to apply on line, yes. You can make the appointment at the 1-800 number or come in to the office to make one. If you have a bunch of questions I recomend going into the office.

Somebody stole a copy of my social security number. Do I need to do anything.

Manuel Hernandez | Aug 19, 2018
Audrey Whiddon | Aug 19, 2018

Two things, check on with the Credit company's Exporian, Equidax and transfer union. Let them know you may be a victim of ID theft. Also come in to the Soc Sec office and lock your account for on line transactions. No one can do anything on line for you.

How much does a replacement Social Security card cost

Chad Fleeman | Aug 19, 2018
Dawn Curry | Aug 19, 2019

40 dollars

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Does this office close for a lunch hour?

Stephen P | Aug 19, 2018
Katy Weisberg | Aug 19, 2018

They will close all but 2 windows

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can I make an appointment on line

Les Powell | Aug 19, 2018
Audrey Whiddon | Aug 19, 2018

No, you can only make appointments through the 1-800 number or at the SSA offices. They only make apointments for you if you are filing for benifits. Everything else is a walkin service.

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If i walk in after 330 will i be turned away?

Andrew Aubuchon | Aug 19, 2018
Katy Weisberg | Aug 19, 2018

No they will see you up until about 5 min before they close

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I am 72 years old. If I were able to find a full time job, how much would I be able to earn without losing my social security? Also, would those earnings contribute to raising my social security benefit amount?

Karen Woodbyrne | Aug 19, 2018
Sallee Dixson | Aug 19, 2019

There is no limit on what you earn at your age. Yes, those earnings will count towards raising your SS benefits.

I have a general question. If someone lives in Los Angeles and receives SSI, and then they move to an area where the cost of living is lower, will there monthly payment automatically lower as well?

A Google User | Aug 19, 2018
Christina Gebhart | Aug 19, 2018

Yes They will have to Report Address Change, and that Following Month their amount will Change. I get SSI I live in Oregon. I Moved to California Yuba City They Uped my SSI by $200 Due to I was told they didn't have a Food stamp Program so that Extra $200 was for Food Cost.

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How do I become power of attorney over my dads social security funds?

Sarah Stahl | Aug 19, 2018
Sallee Dixson | Aug 19, 2019

If your Dad is not companent to make that decision you will have to get a court order.

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