Address: 985 Market Pl Blvd, Cumming, GA 30041, USA
Phone: +14702978113
Sunday: 12–10PM
Monday: 11AM–9PM
Tuesday: 11AM–9PM
Wednesday: 11AM–9PM
Thursday: 11AM–9PM
Friday: 11AM–9PM
Saturday: 12–10PM
Vanessa Benitez
I had to go back twice for missing items and incorrectly made items. I was beyond patient and kind considering and even still was treated terribly by staff. The lead person there, April, was unprofessional and so rude. She didn't want to provide me with any receipt or proof that she refunded me my money and was trying to start a fight with me even though I kindly and justifiably requested a refund for my meal that was prepared incorrectly (they then said they were missing ingredients for my sandwich) and was still willing to pay for my son's meal. They were disorganized and to top it off when I returned the second time I saw her snacking while prepping food. This place and the staff are gross, I will never return.
Katie Rose
Consistently the absolute worst customer service. Stingy as could be with the sauces. Longest wait times regardless of however other many cars in line. Cashier always has a terrible attitude and acts as if you’re bothering them by them having to do their job. Love the food but all the above makes it not worth it.
Troy Meunier
Came through the drive thru. Took 20ish minutes for 2 cars ahead of me. Got to the window. Nice lady confirmed my order and took my payment. Handed me my card with receipt. Then my drink. Then my food shortly after. I pull forward and check the contents. I see rice and nuggets (see my receipt picture….clearly wrong). I park my car, try to go inside, locked of course, so I walk up to the window. The car behind me is now sitting there paying for their order. I ask them what they ordered, they said nuggets with rice. I tell them I got their order instead and gave them their food. The worker lady now notices me standing at the window and asks what’s wrong. I explain I was the car that just left and I got the wrong order. She’s apologetic and then the manager approaches saying “what’s wrong?!” I explain the situation, again, and ask for my correct order (mind you I have repeated it 3-4 times now) he quickly gets me the food and I leave. Of course I check the bag and I see fries with tenders so I’m good. Well, no. I get home to find these poor excuses for tenders (no bigger than nuggets…biscuit for reference), they are not spicy like I ordered, and my drink is Diet Coke, not Dr. Pepper… swing and a miss x2
Salithia Mcduffie
The bun with his biscuit doesn’t look safe to eat. Kind a looks like mold kind a looks like dirt... trying to figure if it’s brown green or blue on the bottom.. Completely disgusted I don’t wanna eat any of it
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Yes they do and they are good!
You'll have to call them. Not sure.
I guess you'd have to call the Popeyes shop you'd order from.
People are trying out the new chicken sandwich.
Look at your receipt. They should have a store number on it. Go on their website and Report the store. If it's a corporate store, you will get immediate action. I had a problem similar to that with a restaurant in South Carolina. I did that and the next day I had a huge response and I'm sure the store did too. Corporate does not like to hear that. If it's not a corporate owned store and it's a franchise, corporate still kind of likes to know about it because if they get too many, they may reprimand the franchise. They also know that even franchise problems cause the corporate bad names. And, if the franchise owner doesn't know that the franchise manager is behaving poorly, they definitely need to know.
Soon.
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