Popeyes Louisiana Kitchen

Category: Chicken restaurant

Address: 985 Market Pl Blvd, Cumming, GA 30041, USA

Phone: +14702978113

Opening hours

Sunday: 12–10PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–9PM

Saturday: 12–10PM

Reviews

Vanessa Benitez

Jun 20, 2022

I had to go back twice for missing items and incorrectly made items. I was beyond patient and kind considering and even still was treated terribly by staff. The lead person there, April, was unprofessional and so rude. She didn't want to provide me with any receipt or proof that she refunded me my money and was trying to start a fight with me even though I kindly and justifiably requested a refund for my meal that was prepared incorrectly (they then said they were missing ingredients for my sandwich) and was still willing to pay for my son's meal. They were disorganized and to top it off when I returned the second time I saw her snacking while prepping food. This place and the staff are gross, I will never return.

Katie Rose

May 22, 2022

Consistently the absolute worst customer service. Stingy as could be with the sauces. Longest wait times regardless of however other many cars in line. Cashier always has a terrible attitude and acts as if you’re bothering them by them having to do their job. Love the food but all the above makes it not worth it.

Troy Meunier

May 18, 2022

Came through the drive thru. Took 20ish minutes for 2 cars ahead of me. Got to the window. Nice lady confirmed my order and took my payment. Handed me my card with receipt. Then my drink. Then my food shortly after. I pull forward and check the contents. I see rice and nuggets (see my receipt picture….clearly wrong). I park my car, try to go inside, locked of course, so I walk up to the window. The car behind me is now sitting there paying for their order. I ask them what they ordered, they said nuggets with rice. I tell them I got their order instead and gave them their food. The worker lady now notices me standing at the window and asks what’s wrong. I explain I was the car that just left and I got the wrong order. She’s apologetic and then the manager approaches saying “what’s wrong?!” I explain the situation, again, and ask for my correct order (mind you I have repeated it 3-4 times now) he quickly gets me the food and I leave. Of course I check the bag and I see fries with tenders so I’m good. Well, no. I get home to find these poor excuses for tenders (no bigger than nuggets…biscuit for reference), they are not spicy like I ordered, and my drink is Diet Coke, not Dr. Pepper… swing and a miss x2

Salithia Mcduffie

Feb 16, 2022

The bun with his biscuit doesn’t look safe to eat. Kind a looks like mold kind a looks like dirt... trying to figure if it’s brown green or blue on the bottom.. Completely disgusted I don’t wanna eat any of it

Thanks! Your review is awaiting moderation.

Questions & Answers

do you sell chicken livers?

Joe Mc | Jun 4, 2018
Mike Batchelor | Jun 5, 2018

Yes they do and they are good!

Do they have the chicken sandwich back again?

Alisia Martin | Jun 3, 2020
Dale Adams | Jun 4, 2020

Had one on Monday.

Read More

Are you doing turkeys this year? I got one before and was delicious

Lynn | Jun 3, 2020
Tricia Hahn Jeter | Jun 4, 2020

You'll have to call them. Not sure.

are you guys taking orders for thanksgiving.

Wanda Bell | Jun 3, 2020
Susan Boyd | Jun 4, 2020

I guess you'd have to call the Popeyes shop you'd order from.

What is going on,never seen so many people there.

marilyn Dressler Smith | Jun 3, 2020
Mecale O'Cain | Jun 4, 2020

People are trying out the new chicken sandwich.

Do you deliver

Alex Canty | Jun 4, 2019
Michael DeMeo | Jun 5, 2019

No but there is grubhud that can.

Read More

How do I report an incident of poor quality of food served. The manager on duty on 12/01/2018 @ 1:00 was delusional in thinking that burnt dry chicken was okay to be served to his customers. He stated that Spicy chicken supposed to be dark.

Winford Williams | Jun 4, 2019
Cheryl Hogan | Jun 5, 2019

Look at your receipt. They should have a store number on it. Go on their website and Report the store. If it's a corporate store, you will get immediate action. I had a problem similar to that with a restaurant in South Carolina. I did that and the next day I had a huge response and I'm sure the store did too. Corporate does not like to hear that. If it's not a corporate owned store and it's a franchise, corporate still kind of likes to know about it because if they get too many, they may reprimand the franchise. They also know that even franchise problems cause the corporate bad names. And, if the franchise owner doesn't know that the franchise manager is behaving poorly, they definitely need to know.

Read More

When will the popeyes on canton hwy open?

Suzanne Grant | Jun 4, 2018
Dara Spooner | Jun 5, 2018

Soon.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places