Popeyes Louisiana Kitchen

janet ward jacobs

We ordered through the drive through, received our drinks and were told to wait in the parking lot. We waited 10.minutes. I went inside and No one would wait on the front or even acknowledge that there were customers. I saw one person taking a break and one person sitting down in the cook line. I finally saw a person say she was taking an order out. No one ever acknowledged anyone in the front. One customer left due to lack of attention. Very unhappy with this store.

Marissa Ferris

Food is good but the experience is not worth it. Not only from the time you pull into the parking lot by the time you pull out of the parking lot, it’s 45 minutes. The lines are always long because you cannot go in and it’s just not worth the hassle for chicken. Very rude young lady at the drive though. Not to mention the location of the speaker is horribly positioned. They need to move it away from the busy road, as no one can hear anyone. I do give them the benefit of the doubt, as I went a second time. It was just as rude from the start. The teenager they have in the drive-through speaker, seems to be in a rush and does not listen. I read the exact number and it shows on the board of what I was ordering, only to be told, move forward. When you arrive to the window of the drive-through, the lady that was there was very sweet and understanding and correct it or order. She did make it right and apologize on the young ladies behalf, but there is no excuse to be rude. Not only the experience once but twice, I will not go back. We live over an hour away to try this location and its not worth the argument or frustration to continue to comeback.

Cheryl Vandegrift

Love their chicken but as seems to be the norm for some restaurants constantly out of chicken sandwiches and just about everything we asked for they were out of including the mashed potatoes, mild tenders, chicken sandwiches, sweet tea, Mac and cheese, etc. Literally they could've given me a list of what they had as opposed to let me ask for twenty different things they didn't have. After going through all that we just didn't order because there was nothing left we would eat. A definite waste of time but funny. Chicken place out of chicken 🐔🍗 lol

Herb Noes

I ordered online and left the house at 10:40 am to pick it up. I arrived at the drive through at 10:53. Three employees were in the dining area sitting, I assume they were on break. One car was in front of me but there was no communication with anyone in the store. Finally he moved to the window. I spoke to the employee taking orders, tole her I wanted 2 spicy chicken sandwiches and to pick up an online order #56. She spoke but I couldn't hear her because the order menu board is very close to the road with loud cars going by. I moved to the window where the car in Front of me was still there. I waited a few more minutes then was able to get to the window, I got my sandwiches and asked about my online order, the manager overheard and replied there was no online orders. I showed them my receipt then they looked at the machine and asked me to park in the lot where I finally recieved my order at 11:22. The food was good but service was horrible.