Massage Envy

Category: Massage spa in Portland, Oregon

Address: 1517 NE Broadway, Portland, OR 97232, USA

Phone: +15039720900

Opening hours

Sunday: 10AM–6PM

Monday: 8AM–10PM

Tuesday: 8AM–10PM

Wednesday: 8AM–10PM

Thursday: 8AM–10PM

Friday: 8AM–10PM

Saturday: 8AM–6PM

Reviews

Andrea Leech

Mar 23, 2022

I have been unable to get a massage for months. The last massage was cancelled by massage envy and I have been unable to find a time that they are available for the past 4 months. I have called to cancel this membership twice. Both times they said they emailed me the information to cancel, but I received no email. This place used to be good. Now it is a scam.

sandra jackson

Jun 22, 2021

Appointment availability for female massuese are next to impossible to find (at any of the locations). I have several hours on my account that I would love to use and of course like clock work, they deduct $60 from my banking account every month. They keep calling me to book an appointment, however, the staff seems very indifferent and non accommodating when I try to schedule an appointment. I have asked to speak to a supervisor (Jena Staub?) with no response or follow up. Horrible!!!!!

Kent Lewis

Apr 1, 2021

Experienced and professional talent, nice facilities and excellent value. Update: I just had a massage today, and I felt it was sufficiently noteworthy to update my review. I believe massages should be therapeutic, not relaxing. As a result, I often request firm massages. Today, I experienced a new level of therapeutic value. I must have been tense and tight, as my masseuse worked out more knots than an Annie's Pretzels employee on overtime. I must have requested the "Prisoner Interrogation" level of pressure, as I found myself compelled to confess to a crime I didn't commit. My shoulders were getting worked so hard I thought I should have been wearing a leather mask, instead of cloth. So many toxins were worked out of my muscle tissue I had to wear a hazmat suit afterwards. To make sure I receive maximum benefit from the session, I'm drinking enough water to receive federal funding. I believe it was worth it, after I get a massage to relax a bit.

Mikayla Gilbert

Apr 2, 2019

The front desk ladies were lovely and very welcoming. It was strange that there was no music playing in the room during the massage. My therapist was sweet but not very communicative. He would press to hard or be too gentle, there was really no in between. His nails were a bit sharp, leaving some light scratches on my neck. He helped release some tension but I don't feel that he understood my body well. He didn't really focus on the knots that I needed to be worked out. It also ended up 10 minutes shy of a full hour.

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Questions & Answers

How much is a massage

ruth gert | Mar 21, 2022
Eli Lanning | Mar 21, 2022

60$ for your first visit or with a membership.

How long is a facial?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Aug 18, 2021
Massage Envy | Jul 28, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Aug 18, 2021
Massage Envy | Jul 28, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Aug 18, 2021
Massage Envy | Jul 28, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Aug 18, 2021
Massage Envy | Aug 18, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

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