Springbrook Village

Mary Necia Gill Silver

Horrible. Your car will get towed. And they'll evict you if your 200$ short one month. 4 months later UPDATE, still absolutely horrible apartment management, outright mean, and make sure they can pretend they're not responsible for when your car gets towed by the evil tow company who patrol here, made it so they contracted out they're parking lot to the tow company so the management who you pay for your parking is not responsible and don't have any say over whether or not you were legitimately parked or not, if your sticker falls off, you'll get towed, even of its Christmas eve.

B Kuri

Caution: This Springbrook Village Apartment complex hired Pacific Parking Enforcement to cite any visitors and/ or family you may have that arrives, after office hours. They charged us $108.50 for parking our car and parking it in reverse( to unload )and visit family. And not only did they issue a ticket, but the first time we even knew about the ticket and the "infraction" is when we arrived at the Towing company and THEY handed it to us. So not only did we not even have a chance to see the ticket and move our vehicle, we walked out to the parking lot in the morning and thought our car had been stolen. Pacific Parking enforcement called Retriever Towing who charged us $437( for less than 12 hours at the tow yard) . "Retriever Towing" stated they charge the maximum towing fee allowed by the state. We spoke to both the parking/ security company and the towing company to try and negotiate the fines. Neither company was willing to lessen their fees. On that day we owed $545.50 for simply visiting. These fees are excessive in comparison to other states we have lived in. These three entities are definitely profiting very well from each other's business. Be very careful. If you plan on having friends or family visiting you, be careful when they park their car in this community . -Take Care

Ashley Sutton

BEST apartments I have ever lived in. Initially, I chose these for the price as well as feel. The complex is not too small or large, rather designed to feel more like a community than a stack of boxes. The apartment's are nice, spacious and extremely reasonably priced. For me the selling point was all this, coupled with a home-y (NOT A BOX) vibe and wonderful staff members. Safe neighborhood, no cops unless an oddity (chasing two men from a nearby area, they weren't dangerous) and generally people keep to themselves. Very pretty trees, plants and squirrels galore! Internet & electric are paid by resident. The water is paid for based on how many residents are in the apartment, fair and low priced. Sewage & garbage is paid for and really taken care of, never had an overflowing trash issue. Maintenance is capable and quick, as is the entire leasing staff. I was struggle bussing towards the end and was late on many rent payments (not advocating you do this) but was treated kindly always and resolved with no hassle from the management. Was additionally refunded the entirety of my deposit. (HOW AMAZING) I lived here nearly 2 years, and would certainly come back again and again!

Peter Philbrook

I have lived in 3 different buildings here in 6 years. nice area, safe for the most part, you get a membership to the Ymca which is great if you like to work out or have kids. The management is great, but the quality of residents has gone down significantly in the last couple years. It went from a nice family oriented apartment complex to something you'd expect to find in the inner city of Portland. There are definitely more drug dealers now ( I know for a fact because they have asked me numerous times if I was interested ) and very small children are always running in front of cars without a parent in sight. They have always been a H.U.D. property but you couldn't tell before. That has changed unfortunately. The maintenance personnel are exceptional though. Always respectful and attend to any issues quickly and always with a smile. They also charge for water and sewer based on the entire building's usage, not just your own unit. so if you are gone for 3 weeks and never flush a toilet or turn the water on, you will still be paying an extra $30 or so for your neighbors showers. be weary, but if you decide to move here, ask to have Lisa ( manager) to go over everything with you about the lease and requirements. She is wonderful and the only one who knows what she's doing All of the time. If not for her, honestly the place would be no different than the ghetto.