Address: 8802 NE 5th Ave, Vancouver, WA 98665, USA
Phone: +13607188144
Sunday: Closed
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–6PM
Jordan Swetnam
I had an amazing massage, and they were able to book me 3 more with the same gal. I also found it really nice that there was essential oils on the head pad… it smelt amazing.
CA Elias
Shame on Massage Envy. With a pandemic situation this past year plus, and the confusion of them billing and then not billing monthly, they cancelled my membership due to a credit card that expired. My card has expired before and they have reached out to me and it has been resolved. This time they cancelled my membership and there is no chance to collect my 11 sessions that I Already Paid For Attempting to book an appointment was at times difficult and frustrating. Posted hours for months prior to Covid were not consistent. Good riddance. Never again.
Candice Headley
So I have had Massage Envy for a year and due to pandemic I put a freeze on my account. I get a call in dec saying I owe $120. Didn’t even know my account was taken off of freeze. I pay the amount in 2 payments. I don’t get charged in Jan thought it was odd. I called and I cannot get ahold of anyone. Left voicemails no response back. I just looked at my account and boom got hit with another charge of $120....I called my old massage envy and now I need to figure out how to change home sites cause this one is ran poorly!
Anna Palafox
This Massage Envy needs to be checked into. I waited for my appointment in the lobby for 15 minutes passed my appointment time. While I waited 2 of the workers were gossiping and snickering behind the counter the whole time. When I was finally able to get into my room for my massage the masseuse left the room to find some oil and didn’t return for another 15 minutes. So I was scheduled for a 7 o’clock appointment and didn’t get started until well after 7:30. I was supposed to be a 90 minute massage and I walked out after paying at 8:34. Less than an hour was spent on my massage. The sheets on the bed were extremely thin and cheap. Maybe it’s the side of town but this was a very unexpected experience for Massage Envy. Go to another location this was not a relaxing experience and I hate that I wasted my monthly visit here and also had to buy the lotion the masseuse used on me. Do not go to this Hazel Dell location!
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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