Popeyes Louisiana Kitchen

Category: Chicken restaurant in Cleveland, Ohio

Address: 14747 Lorain Ave, Cleveland, OH 44111, USA

Phone: +12162520770

Opening hours

Sunday: 10:30AM–10PM

Monday: 10:30AM–11PM

Tuesday: 10:30AM–11PM

Wednesday: 10:30AM–11PM

Thursday: 10:30AM–11PM

Friday: 10:30AM–11PM

Saturday: 10:30AM–11PM

Reviews

Tammy Greene

Jul 29, 2022

The workers are rude! Also, I waited 23 minutes at lunchtime (with only me and 1 other customer there). Inside is closed, we went through the drive thru and they had both of us pull around and wait. After 20 minutes and the guy getting out of his truck knocking on the window and being ignored, he left! Mind you he already paid for his food!! He probably had to get back to work. Why isn't anything made at lunchtime? This Popeyes has ALWAYS been this way! Plus after waiting all that time, my food wasn't even hot!? #neednewworkers

Cedric Glasper

Jul 11, 2022

Ordered a family meal. Got home and realized it was a 4 piece. Drove and the manager blamed a worker. Then, they didn't have any cooked chicken! Had to wait 15 mins for it to cook. The manager asked me what sides I wanted while she debated with her cooks. I told her that she had my receipt, she then murmured somebody lost it, while never looking for it. Lastly I did get fresh chicken and that's the only reason for 2 stars.

Rebecca Castelli

May 4, 2022

Participated in coupon offer. Food and Service below average. Chicken strips were mostly breading very little actual chicken. Mashed very good. Biscuits good. Coleslaw bad. Service was bad. Wait time high. Employees short on customer service. Also no condiments were provided. Will not go to Popeyes again.

Pam Goldsmith

Mar 9, 2022

I don't like to leave bad reviews and often do not but if anyone deserves one it is Popeyes in North Olmsted! Hands down they have the absolute worst service of any restaurant I have been too in the area. EVERYTIME I come here no matter what I order I am asked to pull over and someone will bring my food out to me. EVERYTIME I am waiting no less than 20 minutes. The problem with this is I am watching people who came after me getting their food for a solid 10-15 Minutes! EVERYTIME I have to stop one of employees walking back in and ask where my order is. They ask what I ordered say they will check on it and I am sitting there waiting another 10-15 Minutes before my food comes out. This has happened 5-6 times. I quit coming here for over a year. My mom wanted a Shrimp dinner from here and begged me to go get it for her. Begrudgingly I did. Over a year later the exact same thing!!! I could not even believe that their service was still as bad as it was over a year ago. SMH...Sorry Popeyes but it will probably be over another year before I Subject myself to this again.

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Questions & Answers

What time does the lobby close?

Melissa Clark | Jun 3, 2019
Anthony B. | Jun 4, 2019

The lobby close at 8pm.

What are the Covid safety practices like here?

People are asking | Feb 2, 2021
Keith Blume | Feb 3, 2021

They limited the amount of people that can wait in lobby.

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Very very slow drive thru 5 car for 45 minutes smh workers are outside dancing talking to the friends this is the most horrible place to grab food

David Garcia | Dec 4, 2020
Daniel Jolly | Dec 5, 2020

Yes takes forever to get food from there.

Are the chicken sandwiches avalable in this location and if not will they ever be avalable here

template | Jun 2, 2020
carlos nolasco el historiador | Jun 3, 2020

Hi friend thanks for your question if they make the chicken sandwiches have a happy evening

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Do they deliver

Felita Williams | Jun 2, 2020
Scott | Jun 3, 2020

GrubHub or Door Dash. Unless you really can't get out of the house those delivery services can get pricey. By the time you pay the delivery charge and the tip it's more cost effective to either just go to the restaurant or at least the drive thru.

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Do u take visa card?

Marie Miller | Jun 3, 2019
Anthony B. | Jun 4, 2019

Yes

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What are the current specials?

Dana Donovan | Jun 3, 2019
Anthony B. | Jun 4, 2019

On Tuesdays the leg and thigh deal is currently $1.69.

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What was the Popeye chicken bulid be for it was Popeye chicken

Kathryn Hist | Jun 3, 2018
Barbara Rethas | Jun 4, 2018

Sister's Chicken & Biscuit was the original occupant. Not sure in between that and Popeye's.

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