Public Storage

bigz matar

America at the front desk was g4rat very professional great service

Ally Weber

If you have a storage unit at Public Storage on 7430 Madison Ave, I HIGHLY suggest you check your units. Today we discovered our unit has been broken into and we have a lot of things that have been stolen. They cut off our lock and replaced it with a lock of their own. We suspect they have made multiple trips based on the items that were taken and it would explain why they put a new lock on. We are also suspecting the people who did this have a unit of their own there or they did. I am truly convinced this was an “inside job” and an employee there has something to do with our issue. There are too many things that do not add up. If you do anything at all, at least swing by to ensure that the lock on your unit is in fact your lock. If you are looking for a storage place… keep looking and DO NOT TRUST THIS COMPANY!

Alexandra Sims

Had the storage unit for 10 months. When taking everything out of storage we notice mold on 2/3 beds and box springs, one bed being brand new. We are most likely out over $1,500 in bed cost. We had an inside unit. We had insurance on the unit. When calling and making a claim through the insurance the storage provides they told us unless other units had issues with mold we would not be reimbursed and could possibly receive $250. What exactly is the $250 going to cover when 2 beds are completely ruined. $250 won’t even cover a single one of the king beds completely ruined. Would not recommend anyone go here for the cost and most definitely not pay money for insurance monthly when the insurance WILL NOT cover any damages to your belongings. After reading others reviews, we were not the only customers with issues regarding to mold. Super upset as we are less than a week until move in with no beds to sleep on.

Gail VanHorn

When I needed a unit they had one and I was able to do it online I have had my unit almost a year. It was clean and large just what I wanted and a few months ago I was able again to get a unit online for my daughter. The people there are very friendly I have found. It is old place the blogs. Need painted and you can see the aging and mildly on the outside. I do have one problem with this place a couple of times going in there was a semi blocking most of the road and I had to go around it and I scratched my truck from the front to the tailgate because of it. And the staff would not do anything about them being in there. I’m sorry a semi should not be aloud in such a small area.