Connie's Beauty Supply

Deborah 'The Boot Girl' Brown

Today is Saturday, February 26, 2022. I left Connies Beauty Supply house on E. 38th around 7:00pm. I left angry and appalled of how I was treated as a PAYING CUSTOMER. I asked the lady if they sold hair dryers that you sit under and where they were located. She directed me to the back wall and about 10ft – 12ft high on the shelf on the back wall. There were two that I was interested in, but because they were up so high, I could barely read what the dryer came with. I asked the lady if the one was adjustable because I could not read the words and neither could she. She eventually proceeds to leave, taking the little step stool she had with her, fussing as if she wasn’t even going to get the dryer down. I said, “Ma’am. I am interested in that dryer, can you get it down. She came back with the step stool, then said something that was TOTALLY UNBELIEVABLE. She said, “You get it down”. I was in disbelief. I told her that I am almost 60 years old. I have a torn meniscus in my left knee as well as arthritis as well as arthritis in my right knee and ankle issues in my right ankle. I reminded her that, “I AM THE CUSTOMER”. She continued to fuss. She got the dryer down and LITERALLY THREW the dryer up front on the floor behind the counter next to the cashier, then began fussing in her language. I have never in life been treated like this and if it were not for me going to several stores looking for a dryer and needing one desperately, the dryer would have stayed there. I reminded her again, that “We are the customer. WE are the reason that you are in business. If it were not for us, you would not have a business. She continued to fuss. I WILL NEVER EVER AND I MEAN EVER shop at Connie’s Beauty Supply. They DO NOT RESPECT “US” at that store and many of those type stores and we need to STOP patronizing them. The almost sixty years I have been on this earth, I HAVE NEVER BEEN TREATED THE WAY THAT LADY in Connie’s treated me. I wish we could ALL just STOP giving THEM OUR money. .

Tonya Buford

As usual the elder Asian lady is always knowledgeable, friendly, and funny. I ask the younger lady for a brand, length, and color didn't know what I was talking about. Told the elder she gave me exactly what I ask for. We talked and laughed it was a few seconds but it left me with a smile on my face.

Latrice Blyther

I can always find what I need the store is always clean and properly stocked but I would appreciate a larger line of Aunt Jackie's products

Elle Smile

The employees were not very friendly or helpful when we asked them questions. Additionally the store doesn't accept credit cards for purchases under $5. For a final kicker a product I bought broke immediately when I opened it at home.