Address: 5830 Troost Ave, Kansas City, MO 64110, USA
Phone: +18165233838
Sunday: Closed
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–8PM
Saturday: 10AM–6PM
kimmyred Barnett
Horrible experience of I didn't have as much money invested in it I would return it back to them but I don't just have money to throw away like that. Horrible customer service. Then they took they ezpayment whenever they wanted instead of the dates they told me so I go to get it corrected it was corrected at first then they take 2 payments at one time which made my account go into overdraft I've had to pay my bank an extra 80 in overdraft fees because of their mess ups. On top of the dresser they brought me the back of it was messed up they said they would replace it and never did, so when I called to get a replacement they had an attitude so I just said forget it. I'm telling you if I didn't have the 6 months of money already invested into it I would had returned it but I'll go ahead and keep it and never go them AGAIN. I will use rent a center from here on out the rent a center I went to had very good customer service treats you kind and I haven't had an issue with the their customer service yet.
Debra Sheppard
I have been doing business with Aaron's for a long time and they have always been courteous and helpful right down to the delivery people they are very careful when they bring my merchandise
Tiana Guess
They’re not good with keep their schedule pickup time. It’s been four weeks since they was supposed pickup we kept calling to make sure, and they promise they would early in the morning. Nope still waiting
Adolfo Cruz
I have used Aarons a few times before. Never have had any problems. Was supposed to have a bed delivered today. I spoke with a guy who said his name is Leo and he is in charge. He told me they would deliver around 6pm. It is now 730pm. No call to let me know or anything. I call the office and speak to a girl who says they are on their way. I ask for corporate number and Leo gets back on the line and begins to argue with me about him not saying 6pm. I begin to tell him that I don't appreciate him getting on and arguing with me. He proceeds to tell me he is refunding my money and canceling delivery. This is the worst aarons I have ever dealt with. Its funny cause I got a call from the aarons I used to deal with in texas asking me if I wanted or needed anything. I want corporate or the real manager to call me back and explain how "leo" is in charge when he has zero people skills. Dont come here. You will regret it. So after getting message below. I sent the info almost a week now, guess what happened? Nothing! Have not heard back from anyone and have yet to receive my $82 they charged me. I will file dispute with bank and report them to BBB. AGAIN, I liked aarons before this. Dont use this store ever!!!
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It depends
Bring picture id,copy of paystubs.
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