Pizza Hut

Category: Pizza delivery

Address: 7 10th Ave S, Hopkins, MN 55343, USA

Phone: +19529332404

Opening hours

Sunday: 2–10PM

Monday: 2–10PM

Tuesday: 2–10PM

Wednesday: 2–10PM

Thursday: 2–10PM

Friday: 2–10PM

Saturday: 2–10PM

Reviews

Joe Simon

Apr 24, 2022

Just avoid, they have no customer service, don't know what is going on. Often takes well over 1.5 hours to get food delivered. Save your frustration. Follow-up, never received pizza.

Super Mom 3 Munoz

Apr 6, 2022

They did not have the products to make my pizza. So I went to Domino's down the street

Tenth Divine

Sep 16, 2021

Absolutely terrible service. I placed the order around 7:40 tonight. It is currently 10:19. I was informed that the delivery will take anywhere from 40 minutes to an hour. While that is a while for a pizza, I decided whatever. I'll wait. An hour and 10 goes by and I decide to call them and figure out what's going on. They would not answer the phones. I ended up having to call an answering center to have them call and get transferred to a manager outside the store. She spent 20 minutes trying to reach them. When she finally spoke with someone, she was told another 10-15 minutes and kindly passed the message along. So I waited another half hour. Still no pizza. After two hours, I decided this is getting ridiculous and to call the store. They picked up once and said they can't hear me and terminated the call after not even 2 minutes counting wait time for them to answer. I called several more times and the call got declined every single time. I finally stopped calling the store and reached out to the answering center again. She said she will transfer me to another manager. I waited on hold about ten minutes before the line disconnects. I then had to call her back and she said she'll transfer me to her own manager. Turns out I spoke to some random associate at another store who wasn't even told what was happening. She managed to get ahold of the store again and wasn't able to get an ETA, just that they are extremely backed up with only one driver. That would be understandable in a normal situation, however, I was told my order was getting sent out next when I spoke to the first manager over an hour ago. Overall, extremely bad experience. Would never recommend this store to anyone. Looks like I'm not having pizza hut again, at least until I move again.

Anne Kaminsen

May 18, 2021

Put in an order and the expected delivery time was 2 hours. Waited and after 2 hours (the app showed that the pizza was being made), called the store to see what was going on. Apparently, they had no available delivery drivers and they cancelled my order but they did not inform me it had been cancelled (received no call or cancellation message via the app). Bottom line: order from somewhere else if you actually want food.

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Questions & Answers

Is there a lunch buffet here?

Terry Schultz | May 31, 2018
B B (B) | Jun 1, 2018

This location is not a restraunt, it's delivery and pickup only. No buffet.

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