Address: 7 10th Ave S, Hopkins, MN 55343, USA
Phone: +19529332404
Sunday: 2–10PM
Monday: 2–10PM
Tuesday: 2–10PM
Wednesday: 2–10PM
Thursday: 2–10PM
Friday: 2–10PM
Saturday: 2–10PM
Joe Simon
Just avoid, they have no customer service, don't know what is going on. Often takes well over 1.5 hours to get food delivered. Save your frustration. Follow-up, never received pizza.
Super Mom 3 Munoz
They did not have the products to make my pizza. So I went to Domino's down the street
Tenth Divine
Absolutely terrible service. I placed the order around 7:40 tonight. It is currently 10:19. I was informed that the delivery will take anywhere from 40 minutes to an hour. While that is a while for a pizza, I decided whatever. I'll wait. An hour and 10 goes by and I decide to call them and figure out what's going on. They would not answer the phones. I ended up having to call an answering center to have them call and get transferred to a manager outside the store. She spent 20 minutes trying to reach them. When she finally spoke with someone, she was told another 10-15 minutes and kindly passed the message along. So I waited another half hour. Still no pizza. After two hours, I decided this is getting ridiculous and to call the store. They picked up once and said they can't hear me and terminated the call after not even 2 minutes counting wait time for them to answer. I called several more times and the call got declined every single time. I finally stopped calling the store and reached out to the answering center again. She said she will transfer me to another manager. I waited on hold about ten minutes before the line disconnects. I then had to call her back and she said she'll transfer me to her own manager. Turns out I spoke to some random associate at another store who wasn't even told what was happening. She managed to get ahold of the store again and wasn't able to get an ETA, just that they are extremely backed up with only one driver. That would be understandable in a normal situation, however, I was told my order was getting sent out next when I spoke to the first manager over an hour ago. Overall, extremely bad experience. Would never recommend this store to anyone. Looks like I'm not having pizza hut again, at least until I move again.
Anne Kaminsen
Put in an order and the expected delivery time was 2 hours. Waited and after 2 hours (the app showed that the pizza was being made), called the store to see what was going on. Apparently, they had no available delivery drivers and they cancelled my order but they did not inform me it had been cancelled (received no call or cancellation message via the app). Bottom line: order from somewhere else if you actually want food.
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This location is not a restraunt, it's delivery and pickup only. No buffet.
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