Firehouse Subs Broadway Village

Ryan Armbrust

Don’t bother. They prioritize online orders over walk ins. Took them 20 minutes to finally get me a meatball sub. It’s literally five meatballs and two pieces of cheese on bread. Shouldn’t take more than a few seconds to make. They started telling people who walked in behind me that it would be a 20 minute wait and most turned around and left. Which I would have left too. Having said that, my sandwich was good. Just a ridiculous business practice to turn away walk in customers in favor of online orders.

Tina Hare

Young man taking order was very short and rude, acted like we were disturbing him. 6 people on duty at 3pm and not a single clean table, floor was filthy and they were just standing around. Food was good but cleanliness is important!

Hunter Cohee

This place is really filthy. In the past I have enjoyed their sandwiches, but tonight was incredibly awful. The tables were covered in crumbs and sticky, the soda area was disgusting, they were out of ice and we’re out of half the sodas in the fountain. The staff was less than helpful and for as many staff members that were behind the line working, I cannot believe how long the wait was for a sandwich and soup. They forgot to give us the soup, then when we asked, they said they were out but they were making some and it would be a few more minutes unless we wanted to substitute it with something else. My sandwich had very little meat, and my partner’s sandwich was soggy to the point it was stuck to the bottom of the container. Both sandwiches were completely inedible. The soup we ordered — that they supposedly just made — was cold. All I can say is if the place is this gross on the customer side, I can only imagine what the kitchen looks like. I hope they figure out the problem soon. Not at all worth the $30 spent.

Don Scruggs

Place is a joke. 3 people working. 25 min wait for a cheese steak that never got made. When asking for a refund they didn't even give me all my money back because they said they didn't know how to. I paid in cash. There were only 2 orders ahead of me. What happened to good service and quality food. They had cooked the meat this morning and were going to serve it to me at 2:00pm. Funny how this was going to be a fresh sandwich?