The New York Basics

Seungmin Lee (Helen)

I used to love this place... that is until a huge bug came out of my salad. Used to have the salad once a week, and their almond croissants twice a week. I was so disgusted and disappointed. Even more unfortunately, I didn't find the bug until I had almost finished the salad. For that sole reason, the cook who made the salad accused me of either putting the bug in the salad or the bug having entered the salad after leaving the restaurant. Except, I didn't open the salad until I got to my apartment, and there is no way such a big bug flew in and died in the salad without me noticing. Cannot believe that the response of New York Basics was not an apology and admitting their mistake, and rather simply denying their fault, accusing me a loyal customer, and asking what I wanted them to do about it. I truly regret all of the money and time and loyalty I gave to this restaurant. I live literally one block away, and I will never go back. This is a disgusting restaurant with no basic knowledge of how to deal with mistakes. I wish I had seen the bug before I had eaten so much of the salad, then I wouldn't have had to throw everything up. I would feel less disgusted, and maybe then, the restaurant workers would have dealt with the situation properly.

Richard X Mercado

This is my second time at this location and both times I ordered to go. The first time, the order was wrong and realized after arriving at my apartment. The second time, I ordered an omelet and literally stood there waiting for 30 minutes for some eggs while it wasn't busy. Only reason for the two stars is the look of the place and the menu options. Nice place, just disappointed with the service and lack of attention to detail.

Efris Omer

Food was delicious! Highly recommend the French Toast bagel. We also ordered the breakfast quesadilla, banana peanut butter crepe and iced coffee with oat milk - everything done incredibly well and exact to specifications! Food was right on time and packaged very well. Bonus that they paid attention to not adding utensils because I specifically asked to not have any. So good that I called the establishment and spoke with the manager Bobby and they were very courteous and he said he would relay the positive feedback to his staff, which is nice to know. Definitely ordering from here again.

Julianne Guerrero

Staff is super friendly and the food is great, and served very neatly. They have a ton of options and even sweets. I work nearby and this is definitely one of my favorite spots in the area. Dine in available and seats outside as well.