Address: 3500 NE Auto Mall Dr Suite A, Vancouver, WA 98662, USA
Phone: +13606051524
Sunday: Closed
Monday: 7AM–6PM
Tuesday: 7AM–6PM
Wednesday: 7AM–6PM
Thursday: 7AM–6PM
Friday: 7AM–6PM
Saturday: 7AM–6PM
Jodi Hustoft
Their service is always thorough and expedient. I like that the person working on my car sends a text giving me their name and that I can text them with questions while they work.
John Eurick
Best service experience I’ve ever had. I wish I lived in the Pacific Northwest so I could have all my service done there.
Alex Todyrian
This is the best service I have ever visited, the work is done with high quality, quickly, the staff is very pleasant, everything is done quickly and efficiently, excellent service, I respect
Merica Joyce
Gary was awesome, he always remembers me, he even asked about how things had been since my last service, and is very attentive and proactive in communicating. I appreciate his help every time!
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Yes we do!
Yes, we offer complimentary flat tire repair with no need for an appointment. Just bring your vehicle in to our drive and we will happily take a look at your tire. If we can safely repair it, we will get your car’s tire repaired and reinstalled to get you back on the road.
Yes, we have service loaners available. Please call our service department to confirm availability and cost.
Yes we do! We offer flexible monthly payments on the service of your vehicle.
No, Dick Hannah Volkswagen will not be charging Oregon customers sales tax for parts or labor purchased/performed at our dealership. We have made this decision to cover the sales tax for our Oregon residents moving forward from July 1st, 2019.
Volkswagen recommends an oil change interval of 1 year / 10,000 miles for all Volkswagen models 2009 and newer. For model years 2008 and older, the recommended interval is every 6 months / 5,000 miles.
No, we are now offering our Quick Service Express for those regular service intervals. This walk-in service is available from 7:30 am to 4:30 pm Monday through Saturday.
If your check engine light is on steady and yellow, we recommend first checking your gas cap for being fully tightened. If this does not solve the issue, then we recommend calling and setting an appointment to have your vehicle inspected. If your check engine light is yellow and flashing, we recommend having it towed in immediately.
Everything that’s included in the factory limited powertrain warranty is now covered for as long as you own your vehicle as a complimentary feature with your purchase of any new 2018 or newer Volkswagen model purchased after June 1, 2018.
Simple answer is no. You can have it serviced at any licensed repair facilities from coast to coast.
Dick Hannah Dealerships has made modifications to our operations. Social Distancing protocols are in place per guidelines. Signage and floor decals help to ensure all people maintain appropriate distance. • All staff members are wearing masks when dealing with the public. • Plastic barriers have been installed, where appropriate. • Additional hand sanitizer stations are installed • All vehicle touch-surfaces such as door handles, steering wheels, etc., are being sanitized • All employees are instructed on sanitizing their own work spaces. • Our cleaning staff is being extra diligent and using industrial-grade products. We have reiterated with all of our employees the importance of washing their hands thoroughly, and using hand sanitizer when necessary. Any employees who feel ill or show symptoms will be required to stay home. For more information, check out this video: https://www.youtube.com/watch?v=eLzlBD6zwbA
Yes, we offer complimentary battery inspections through our Quick Service express. You are welcome to bring your vehicle in during normal service hours and we will check your battery’s status for you.
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