Honda Service Department

Category: Car repair and maintenance in Vancouver, Washington

Address: 3321 NE Auto Mall Dr Suite A, Vancouver, WA 98662, USA

Phone: +13606051563

Opening hours

Sunday: Closed

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: 7AM–6PM

Reviews

David Doucette

Jun 8, 2022

Jerry is an amazing Team Service Manager. I go every time just for him. Plus, they handle my Honda with great care. Excellent top notch service.

Ian Thompson

May 18, 2022

I drove my car in without an appointment through Express Service, to have a basic inspection done, and I had the pleasure of working with service advisor Maleigha. She was very helpful in explaining every detail of what the technicians inspected, including a cost break down of the maintenance/ repairs my vehicle was recommended, I was also very happy to find out there was no charge for this inspection. She was extremely kind, I will definitely request to work with her for my next visit. Thank you again!

Brian Ellithorpe

Apr 21, 2022

Jeff was very friendly and helpful in explaining what to be expected in the service. He kept in touch about the progress giving me his direct line if needed. Check-out was just as good as check-in, there were no surprises with the overall cost.

Luke Antone

Mar 29, 2022

Had a pleasant experience working with Che. He was professional, knowledgeable and had a great sense of humor. They were able to find my issue for less than the originally quoted cost!

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Questions & Answers

Do you service all makes and models?

Honda Service Department | Aug 17, 2020
Honda Service Department | Aug 17, 2020

Yes we do!

I am leasing my vehicle. Why should I worry about servicing my Honda?

Honda Service Department | Aug 17, 2020
Honda Service Department | Aug 17, 2020

There are two very good reasons why you should maintain your vehicle according to the schedule in your Owner's Manual. Regularly maintaining your car is the best way to protect your investment. Proper maintenance is essential to your safety and the safety of your passengers. It will also reward you with more economical, trouble-free driving and help reduce air pollution. Vehicle condition is evaluated at the end of the lease period and you will be charged for abnormal conditions that reduce the value of the vehicle. This includes mechanical condition.

What are your Service hours? Do I need an appointment to get my oil changed and tires rotated?

Honda Service Department | Aug 17, 2020
Honda Service Department | Aug 17, 2020

Our service hours are Mon-Sat 7:00am-6:00pm. We recommend setting up an appointment to eliminate any wait time. Our service number is 360-944-3333.

Do you offer financing for service?

Honda Service Department | Aug 17, 2020
Honda Service Department | Aug 17, 2020

Yes we do! We offer flexible monthly payments on the service of your vehicle.

Do I need to service at Dick Hannah Honda to keep the Lifetime Limited Warranty valid?

Honda Service Department | Aug 17, 2020
Honda Service Department | Aug 17, 2020

Simple answer is no. You can have it serviced at any licensed repair facilities from coast to coast.

Do you sell tires?

Honda Service Department | Aug 17, 2020
Honda Service Department | Aug 17, 2020

Yes we do! We sell tires of all brands for any car. We offer 30 day best price guarantee, free tire rotations, free flat repair, and same day installation.

What causes brake squeal?

Honda Service Department | Aug 17, 2020
Honda Service Department | Aug 17, 2020

All four brakes have audible brake wear indicators. When the brake pads need replacing, you will hear a distinctive metallic "screeching" sound when you apply the brakes. If you do not have the brake pads replaced, they will begin screeching all the time.

How long do the batteries in the Tire Pressure Monitoring System (TPMS) sensors last?

Honda Service Department | Aug 17, 2020
Honda Service Department | Aug 17, 2020

The TPMS sensor batteries have an expected life of 7-10 years. When a battery in any of the sensors has died, the vehicle will illuminate the TPMS warning indicator on the gauge cluster. When the light is illuminated the system is no longer monitoring the vehicle’s tire pressure. Have your vehicle inspected by your local dealer if the indicator is illuminated.

What is Maintenance Minder or the lighted wrench mean?

Honda Service Department | Aug 17, 2020
Honda Service Department | Aug 17, 2020

It is a system that Honda created to calculate and notify drivers of their next service.

Is it normal for my headlights to dim slightly and then come back to normal while my car is stopped at a light?

Honda Service Department | Aug 17, 2020
Honda Service Department | Aug 17, 2020

This is a normal characteristic and is caused by variations in the electrical system created by the onboard computer. The computer controls the output of the electrical charging system to improve fuel economy and minimize vehicle vibration.

What is the break-in period of my Honda?

Honda Service Department | Aug 17, 2020
Honda Service Department | Aug 17, 2020

Help assure your vehicle's future reliability and performance by paying extra attention to how you drive during the first 600 miles (1,000 kilometers). During this period: 1. Avoid full-throttle starts and rapid acceleration. 2. Avoid hard braking. New brakes need to be broken in by moderate use for the first 200 miles (300 km).

What are you doing to keep customers safe?

Honda Service Department | Aug 17, 2020
Honda Service Department | Aug 17, 2020

Dick Hannah Dealerships has made modifications to our operations. Social Distancing protocols are in place per guidelines. Signage and floor decals help to ensure all people maintain appropriate distance. • All staff members are wearing masks when dealing with the public. • Plastic barriers have been installed, where appropriate. • Additional hand sanitizer stations are installed • All vehicle touch-surfaces such as door handles, steering wheels, etc., are being sanitized • All employees are instructed on sanitizing their own work spaces. • Our cleaning staff is being extra diligent and using industrial-grade products. We have reiterated with all of our employees the importance of washing their hands thoroughly, and using hand sanitizer when necessary. Any employees who feel ill or show symptoms will be required to stay home. For more information, check out this video: https://www.youtube.com/watch?v=eLzlBD6zwbA

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Why do I need an alignment and how often should I have it checked?

Honda Service Department | Aug 17, 2020
Honda Service Department | Aug 17, 2020

Front End Alignment alignments inspections are recommended every 15,000 miles. An improperly aligned vehicle will create road friction, which causes uneven tire wear and excessive road noise. A properly aligned vehicle will also help to ensure you get the full life out of your tires, preventing the unnecessary expense associated with prematurely worn tires.

Can your finance option for Service repairs help someone with challenged credit?

Honda Service Department | Feb 18, 2022
Honda Service Department | Feb 18, 2022

We know car repairs are rarely needed at a convenient time so we offer flexible payments and work with many stages of credit. There are no hard credit checks and you’ll receive a quick response.

Will you match or beat other local tire prices?

Honda Service Department | Feb 18, 2022
Honda Service Department | Feb 18, 2022

Absolutely! We’ll match or beat any local tire price! Plus enjoy free flat repair, 30 brands to choose from, same-day installation and even financing plans to meet your needs.

Will you match a coupon for Service from a competitor?

Honda Service Department | Feb 18, 2022
Honda Service Department | Feb 18, 2022

We will! We match ALL Service coupons. Simply bring us the competitive service coupon & we’ll honor the price!

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