Address: 61 Glen St, New Britain, CT 06051, USA
Phone: +18602596930
Sunday: Closed
Monday: Closed
Tuesday: 11AM–6PM
Wednesday: 11AM–6PM
Thursday: 11AM–6PM
Friday: 11AM–6PM
Saturday: 11AM–3PM
Kevin Anderson
Absolutely horrific service. I was on hold for an eternity without actually being placed on hold so that I could listen to everything going on in the restaurant including the girl who answered the phone forgetting about me and carrying on an entire conversation with a co-worker. I finally hung up and of course got a busy signal every time I attempted to call back for the next 15/20 minutes. Riley's: YOU DON'T SERVICE BREAKFAST OR DINNER. LUNCH IS THE ONLY TIME YOU ARE OPEN. I WOULD THINK THAT YOU WOULD WANT TO MAXIMIZE PROFIT DURING THE SHORT WINDOW OF TIME THAT YOU OPERATE. YOU ONLY DO BURGERS AND HOT DOGS. YOU'RE BUSINESS MODEL SHOULD BE BASED ON QUICKNESS, CONVENIENCE AND EFFICIENCY. TAKE OUT SHOULD BE YOUR BREAD AND BUTTER. IT'S NOT THAT DIFFICULT. HIRE MORE PEOPLE AND/OR HOLD THE EMPLOYEES YOU DO HAVE ACCOUNTABLE.
Becky Ritter
Friendly, professional, and tasty! I have a nut allergy and by calling in my order was told that it was okay they get that all the time. She explained when written on the order all the food stays far away from the peanut oil. Actually, they mentioned just the fries are cooked in peanut oil so everything else is fine. We tried the loaded Salty balls! 😯 Lol. They were fantastic! 4 perfectly cooked potatoes small but good size order. Coated in cheese, bacon, chives, and we were given a little tub of sour cream to place on them. Omg. DELICIOUSNESS!! I loved having their Salty balls in my mouth!😋😜 Now for their meat. We tried the American classic burger and the patty melt. Thick and juicey. Tasted like a summer BBQ in the middle of winter. The American had all the basics you love. Chopped raw onion, yellow mustard, ketchup, tons of pickle chips and cheese. The patty melt made me jealous tho. As great as my burger was, the patty melt is on another level of flavor. Fresh rye bread, toasted, sautéed soft onions, a burger cooked to juicey perfection smothered in Swiss cheese so when you pull it apart the cheese gets all strings and your mouth just starts to water. We tried a side of Mac n cheese also. This was good. Definitely homemade. No kraft here! It had paprika in it which added a nice flavor. We will be back and trying more amazing menu items. Keep up the fantastic job!!
Deanna Wujcik
Absolutely amazing food, haven't had one thing there that I haven't enjoyed. My absolute favorite is the buffalo ranch fries 😋 if ur lucky to get there when they have cookies you won't be disappointed. They are soft and big and everything you want in a cookie. Hot dogs and burgers are delicious, it doesn't matter what you pick from the menu it's all phenomenal.
Monica Mazzeo-Vaccarelli
This place is a gem! Melted cheese on the sausage and peppers burger, look at the pictures! Perfect potatoes, loaded salty balls are so flavorful and the chili cheese fries ❤️! The buffalo blue burgers balance of the spicy buffalo sauce and creamy cool blue cheese spread is amazing!
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I dont think so but it should be
I would follow route 72 to route 9 and get off at the Ellis Street exit. Take a left at the end of the exit and then a right onto Glenn street. Riley's will be on your left at the beginning of the S turn.
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