LifeSafer Ignition Interlock

Dillon Hutchins

This shop lied to me about the rules, causing me to be charged a lockout fee of $60 and the lost use of my car over the new years holiday, ruining my plans. Very unsavory business practice. I would give them 0 stars, but it is not an option. I'm going to try my luck across the river in Portland, I suggest you do the same. Good luck my fellow slaves to the state! Stick with it!

T K S

And one star is one to many. The device malfunctioned which set it up to go into lockout. Had it serviced and calibrated and then I had met ALL the requirements on my 4 month compliance per DOL yet they told me that they would take 5-7 business days to review it and decide if they will send report to DOL and to call back then to see if they had. When I called back they told me DOL had extended me. THIS WAS A LIE! I called DOL to follow up and they have not received ANY report from lifesaver. Fights on!

Blondesforever94

The people who work at this location are very helpful and have great customer service skills. On the other hand, the company itself are the total opposite. They hired people who are dumber then a box of rocks. ( assuming they hire people from Comcast ) My head gasket was bad. Cyl 3 had a compression of 30 while cyl 4 had 115. We called to let them know that we had to do a head gasket job and it would take a couple of days to finish plus getting the parts ordered. They said “ that’s okay we can reschedule your appointment for next week.” Got the head gasket done and when we went to start we where at lockout mode. Called the people back and this lady who I assumed has never even opened the hood of her car, she told me “ your car was inactive for 3 days, so we locked it out”. I told her “ I had to do a head gasket job, the car was not running the intire job. We called you ahead of time to let you know.” To her response “ so the car isn’t running?” I laughed at this point and said “ yes, the car cant run with out a head gasket, hence the name heads!!” There was a long pause and a snotty remark with an attitude that was uncalled for. I asked for her manager and that’s when she said to go ahead and tow it to the Vancouver location so they can unlock it. It’s been nothing but problems here. Please go with another company and I hope the poor souls who work at the Vancouver location can find another job with a much better company they deserve. So I called corporate and left a voicemail about what happen went to the gas station just now and they locked me out. Please don’t ever use this service. They will screw you in every single way they can. PLEASE DONT EVEN BOTHER TO USE THIS STUPID IDIOTS

Juan Valencia

The absolute worst service I have ever had. The people at did the install we great but the company sucks. I scheduled an appointment to get the install done, then found out that the kid that scheduled my appointment screwed up and gave me the wrong location and by then it was to late. I had to miss work for nothing!!! When I finally go the device installed then told be it would only take a few day for them to contact the DMV with the confirmation of the install BUT IT HAS TAKEN THREE WEEKS. I have called both the DMV and Lifesafer to get answer but just seems like I'm chasing my tale. Someone is screwing up over there bad.