Pointe Pest Control

Category: Pest control service in Salem, Oregon

Address: 3530 Liberty Rd S suite f, Salem, OR 97302, USA

Phone: +15034205959

Opening hours

Sunday: Closed

Monday: 7:30AM–6:30PM

Tuesday: 7:30AM–6:30PM

Wednesday: 7:30AM–6:30PM

Thursday: 7:30AM–6:30PM

Friday: 7:30AM–6:30PM

Saturday: 8AM–5PM

Reviews

April Kinney

Aug 11, 2022

Kevin Medeiros and his partner was very polite informative and patient with all questions and very knowledgeable about the services needed to make my home pest free. They also took the time to inform me about anything they found while spaying my home. The service was quick but thorough. I would highly recommend Pointe Pest Control.

Ethan Bell

Jun 21, 2022

The first-time technician I got assigned, Jacob, was an absolute delight. He was extremely informative, clearly well-informed, very patient, and extremely attentive to my concerns and needs. Pointe's prices are a bit steep in my opinion, but absolutely on-par with similar services, and the quality of service is not to be beat. I hope my ongoing contract is this pleasant each and every time!

Tom Pittman

Mar 30, 2022

Chris, our technician, is a super professional, knowledgeable, and thorough guy. He's also very polite and respectful of the property. The ants have been pretty invasive and not easy to get rid of, but Chris keeps coming back and applying different approaches to get the job done. Highly recommend.

Cindy Bowling

Mar 26, 2022

Josh has come to the house several times and always impresses me by his good manners, respectful attitude, professional knowledge and willingness to focus on the areas I have noted as trouble spots. He is outstanding in customer service and the treatments last a long time.

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Questions & Answers

Why do your employees act like scammers? She came to my door and said she been talking to my neighbors down the street and asked whether they had told me she was going to be by. I don't appreciate con artists treating me like an ifiot

Margaret OMalley | Aug 18, 2019
Rachel Wolf | Aug 18, 2019

Has happened to me twice in two days. At 7:30pm two days ago, a guy wearing a Pointe shirt w/clipboard rang the bell. Him: Are you the owner? Me: No. Him: Who is the owner? Me: What is this regarding? Him: Have you heard about what's been going on down the street with your neighbors? Me: What? Him: Ants. Me: We have that covered. Thanks. Him: Who is providing your service? Me: I'm not interested. Please take this house off your list and do not come here again. You bother me every year in May. This morning at 11:30am, yet again a guy from Pointe with a clipboard rang the bell. I told him to stop coming here. Now I'm annoyed and will buy a "no solicitation" sign for the door. Tried calling the owner, Jacob Borg, but they won't even put you thru to his voicemail.

Read More

Do your drivers always use their cellphones and drive at the same time? Might want to tell your drivers to STOP DRIVING DISTRACTED.

Rob Cochran | Aug 18, 2019
Tina Thompson | Aug 18, 2019

They dont work with you even tho the driver said he would was suppose to call back for second spray and basically said because it was more than 30 days they would not refund the other half of the money. So they basically stole it

Can service happen when I'm not home

louise wiltsey | Aug 17, 2021
joe cooper | Aug 17, 2021

Yes after initial treatment exterior services do not require you to be home as long as they can get around the home

If I move to a new residence can I transfer my services?

Samuel Gramwell | Aug 17, 2020
Samuel Gramwell | Aug 17, 2020

Of course you can! We'll need to make sure that your new home is within our service area. Just call our office to transfer services free of charge!

Do I need to have an inspector come to my home and perform an inspection before being quoted a price?

Pointe Pest Control | Aug 17, 2020
Pointe Pest Control | Aug 17, 2020

In order to properly set you up with a future service our inspectors need to determine the size of the pest problem, the size of your property, and the amount of treatments required to get the pest problem solved.

Are your products safe for pets and children?

Pointe Pest Control | Aug 17, 2020
Pointe Pest Control | Aug 17, 2020

All of our pest products are EPA approved and are safe for your children and furry ones! We want to be as precise as possible with our products to not only be effective, but also limit the amount of contact with the products being used.

When’s the best time to get in touch with someone in your Salem office? We’ve been customers for a few years and have been dealing with ants in our kitchen. We’ve been calling for 3 weeks with no answer and no call back with the call-back option.

Jodi Y. | Aug 18, 2019
Pointe Pest Control | Aug 17, 2020

Hi Jodi, Our office hours are usually Monday-Friday, 8AM-7PM, but if you call any other time, our answering service will take a message and we will reach out to you as soon as we can. Thank you!

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