New Horizons Wellness Services, LLC

Julie La Pierre Dent

Helping people of all cultures and race is tattooed to the company's mission. Most importantly, the clinicians and fellow staff at NHWS are human. They are empathetic, highly skilled and professional. I highly recommend their services whether it be psychological, occupational therapy, speech therapy or any of their social skills groups or camps. During my employment with NHWS, I watched children speak their first words after other therapists had given up. But not NHWS. I observed young men of diversity finally feel "heard" from a person of color like themselves who truly understands. Every small step makes a huge difference and THIS team of professionals will help bring out your best self.

Mary Rosati

This clinic has been so supportive. Everyone is so kind and inviting! The front office staff works so hard to manage schedules and get clients on in a timely fashion. I’d highly suggest coming here.

A P

I was referred to this clinic for speech therapy for my special needs son. The speech therapist was a nice lady - but it seemed she brought supplies from home which I thought was a bit odd. The front desk staff was quite rude and once attempted to collect duplicate payment from me, which after I had to argue that I had already paid, finally looked and agreed that yes I had already paid that charge. They keep the sliding window closed and god help you if you approach the window - you will at first be ignored until one of the ladies finally opens the window approx 1 inch to speak with you. Not something I am used to - most clinics treat customers with much more respect. I arrived once to an appointment, which I had left work early for and found the office was closed - with no phone call to me they decided to close early that day for "spring break". I was given a half-a$$ apology and she said "it looks like we called everyone except you". Beyond unprofessional! I was even asked to "limit my son's time in the waiting room" due to his behavior - which shocked me since I thought this was a place for special needs children. Bottom line - DO NOT GO HERE - I pulled my son out and am now being referred to Providence for his autism / sensory needs.

M s

New Horizons Wellness Services Do not go here under any circumstances !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I found my experience with these clinicians to be less than satisfactory. 1. The receptionist has a horrible attitude and treat you as if she is doing you a favor. 2. They called to tell me I had to get them my paper work to them that day which was 9 days prior to my appt. I told them I would and faxed my paper work to them that day. 3. I called the day prior to my appointment to confirm and was told it had been canceled even though I faxed them my paperwork. They replied that they had not received. I asked them why they did not called me to tell they had cancelled my appointment. The explanation was less than stellar, insulting and rude. I asked to speak to that persons manager. I was passed on and received similar treatment from the doctor in charge of the clinic. He at one point mentioned that nobody was going to be there that day to see me as that clinician was not in the office at all. That seemed odd, I asked if anyone was ever going to be there at all that day. That made the person very angry, and I was told the earliest I could reschedule was 20 day from then. So basically I was this persons only appointment that day? Seems very weird … perhaps they just wanted the day off or a three day weekend. All I can say is that the attitude from the entire office was poor and patient care is not their priority. Apparently though three day weekends are what they really focus on.