CVS

Erica Correa

If you enjoy the pharmacy attitudes and them shorting your kids medicine and doing not a thing about it than go here. I can't wait to call corporate on the type of experience I received at this pharmacy. Never again will I be back and the whole store seems to have miserable people working here. I wish I could give it 0 stars.

Summer Rain

Very rude discriminatory attitude, constantly sounds annoyed on the phone like who pays for your salary?? I am transferring pharmacies I should have long ago considering the other reviews on here…don’t waste your time

Lauren Magowan

One star is too generous - like others have said, I wish I could leave zero stars! I have never had a single positive customer service interaction with anyone on the Carbondale CVS pharmacy staff - in person or via phone. Any time I call to speak with the pharmacy, I am very obnoxiously told things like "hold on" or "I can only do one thing at a time" even though I approached the conversation calmly and politely. WORST CUSTOMER "SERVICE" EVER! I implore you to shop elsewhere if you can avoid this miserable, snotty, unprofessional, totally unacceptable staff.

Allison C

After years of questionable service, I finally switched pharmacies. Whoever answers the phones in the pharmacy is rude and has no customer service skills. Every time I would need to renew my script, I would use the CVS app to have them send the request to my doctor and every time I would have to call my doctor to have them send the "correct" script even though it was sent from CVS to them. CVS likes to blame the patients and doctors for their incompetence. When I asked the pharmacist repeatedly how my doctor is to blame if he's getting the script from them, she changed her answer several times, never taking the blame. If my doctor tells you to keep a note on a script, keep the note!