McDonald's

Paul Layton

Went through the drive thru and the woman at the pick up window had a very bad attitude. When she filled our drink, she had trouble getting the lid on and poured some of it out to get the lid to fit. Wife and I will not be going to the McDonald's in Carbondale again

John Zakarauskas III

I use the mobile app to order and most of the time my order does not show up on their computer, or the order is wrong. I don't know if it's the app that's the problem, but I do know there are communication/syncing problems between the two. It's a shame this happens because when the order is right everything tastes good, but I'm always hesitant on going because I don't know if the order is going to be correct or not.

Thomas Hawkins

Had my first really bad experience there today, I ordered via phone and stat in the parking spot waiting for my food as you are supposed to with said pick-up option. It was a little busy so I understood it would be some time. I get my food after say 12 minutes or so and the guy didn't say a word handing me my food and dropped nail clippings in my car when handing me said food. Luckily nothing is wrong with my food itself. I guess the new batch of hires or something dont really care.

Hilary Ann

Waited 20 minutes for our food. When we received it our fries were cold, my sons mcnugget happy meal was cold and hard, we were missing a 10 piece nugget meal and our big Macs were missing the correct bottom buns (they put another middle bun on the bottom) and the burgers were way over cooked. We weren't asked to pull forward and we weren't told what was going on. We just kept being told we were waiting on a Big Mac. Everytime I looked in there were the same 3 workers just standing in a circle laughing and talking. The lady who took our money at the first window had to come down and give us our drinks because the other 3 wouldn't even do that. Everything was just awful. I won't be going here again unless I'm extremely desperate. Upon leaving I noticed there were at least 8 other vehicles waiting in line. When I noticed a whole meal was missing on the way home we didn't even turn around because of how long the line was and everything we did get was cold and hard and just awful as it was. I feel completely ripped off.