Address: 1770 Palm Ave, San Diego, CA 92154, USA
Phone: +16195750937
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–5PM
Sergio Mesa
We enjoyed ourselves celebrating my nephew wedding. The hall was hot not enough AC
Theresa Bryan
I wish I could give a zero star. As a professional wedding planner working at a "full service" venue, I didn't expect to deal with the nightmares the venues owner and her own coordinator made. Let's start from the beginning. The wedding as at 4:00. No one showed up to open the venue until almost 4:30. The hair salon owner opened the doors. The tables were not set up as the bride requested. I got to speak to the owners assistant and she got combative about the time of the wedding. She said the 4:00 start time wasn't paid for even though it was an extra hour the Bride added to have an earlier ceremony start. No one from the venue showed up until 6:00. I had to argue with her to vendors there as they were all late by an hour. The flowers and napkins were the wrong colors and the vases didn't have the glass beads. She changed the flowers and napkins while all the guests were sitting at the tables delaying the ceremony more. Not professional. The women she recommended to do the cake showed up with the top layer crooked and it looked like it was about to fall over. The bar was undersupplied and I had to get more supplies for a full bar. The DJ didn't have much wedding experience so he didn't know how to use the timeline. There was dead air a lot and his equipment had a lot of ear piercing feedback. The food showed up an hour late. The kids meals were not the ones ordered, some guests didn't get meals but her staff ate the food the bride and groom paid for. I walked into the kitchen and was terrified at what I saw. The "kitchen/food prep area was a combination of janitorial storage, maintenance, food service storage. It had chemicals next to open containers of food. It was dirty and absolutely not sanitized for COVID. All walls, door jambs and door knobs were covered in grime. The photo booth and the bounce house included in the package was over an hour late. The venue manager badgered and harassed the bride and groom all night to get payment for the extra hour even though the venue was open an hour late. The owner should fire her coordinator at minimum and as a professional, that venue should be shut down by the board of health to address the food prep issues and the issues of dirt overall. I'm sure I'm missing other things but relentlessly badgering the bride to tears was beyond excuses.
Silvia Rodriguez
I cancelled my event because of the COVID virus and was told that their lawyer said that the contract was still valid. So I changed the date, but my granddaughter decided not to have it at all. So I cancelled and contacted the BBB. I was promised a 30% refund in 30 working days. It's been more than 30 days. Now that the BBB is helping me Fiesta Hall referred me to their corporation. I tried to contact the corporation and it was the same number that I had just called. I know that I'm not the only one that they are refusing to pay I read more complaints about this business on Yelp. There's more to this story but this is the bottom line. They didn't honor their contract.They kept all my money. Silvia.
Ruth Jones
A very elegant hall! It's been recently remodeled and they did an excellent job. Tastefully done; the decor gives it an ambiance of intimacy and luxury. The dance floor it's lit up and made of clear, hard plastic. There's a limited menu offering some food choices and a nice variety of mixed drinks, wines and beer. I thought the prices for the food and drinks were expensive...$8 for a very small glass of wine seems excessive. The waitstaff is friendly and knowledgeable. Service is slow; you have to keep reminding them. Also parking is very limited. If you are attending an event here; arrive 60 to 45 minutes before the event starts, so you can get a parking space in the main parking area.
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Not really the girls are really nice and will show you. It's better a fri ir sat in the early afternoon so u can see it decorated
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