Valvoline Instant Oil Change

Mary K

Wonderful customer service. Erin the Manager is Great, she was a Godsend. Thank you Erin. I have been going to Valvoline for the last few years, always great prices, friendly, fast and always great service. Valvoline is my number place for oil changes and more. Hugs.🤗

Jaima Mavity

It was my first time coming here, and I must admit the service was better than I had anticipated. The staff is quick, but attentive. They seemed straight forward, kind, and not pushy like other oil changing service places. They completed my oil change, with a brake & blinker light inspection, and air filter change. Filled the air in my tires to the appropriate air pressure level as well. I even got to use my $7 dollar coupon! How about that!?

Vaughn Hanchett

DO NOT GO TO THIS LOCATION. I'm not the kind to write a review unless it's warranted mind you. About two hours or so ago (around3pm) I visited this location for a routine oil change( It was my first time at Valvoline) and was surprised there was a bay opening! (now I'm not surprised) Everything was simple, they took my info, asked what I needed, all that. I explained the reason I'm at a Valvoline was because I had previous issues with Jiffy lube, One instance in particular where they did not screw my skid plate back in place and tried to shift the blame around when I came right back visibly frustrated. Everything seemingly goes well, I'm told the oil change is just about done, they take my payment and give me my receipt. I then wait for what felt like an additional ten minutes and I notice the guy doing my oil change is gone. A lady comes up and starts ringing me up for a second time. I explain to her I already paid and she looked at me like I was lying or something. I showed her the receipt and she was visibly confused. She then had someone shut my hood and direct me out. I pick up some food for dinner and head down the highway back home (mind you I live in Tigard). When I hit speeds exceeding 40mph I heard a VIOLENT shaking under my car. I pulled over and checked underneath AND WOULD YOU BELIEVE THEY DIDN'T SCREW MY SKID PLATE IN JUST LIKE JIFFY LUBE. I called and explained the situation and was told I'd have to come back in so they can "inspect the plate" to "see what the problem is. I can't make this stuff up. I arrive, was greeted, and told "we will do it right this time". I had to wait behind another vehicle till his oil change was done. While waiting, another bay opened up and instead of them pulling me in to get me on my way asap (as they should) they pull another car in, making me wait even longer. I called an attendant over and asked what the deal was and come to find out, there had been no communication about what happened between any of the crew members. They had no clue why I was there. Shocking. They end up pulling me in, They screw the plate back on, and the "Manager" MASON comes up and asks me if there is anything I need. No apology for wasting well over an hour of my time, wasting the gas I had to spend getting back there and then home again, no apology for almost damaging my vehicle, and zero compensation for my terrible visit. They just had me pull out, and told me to have a good day. I now type this sitting over my cold Panda express I should have eaten well over an hour ago and I'm incredibly frustrated considering I had to sit on 217 during rush hour traffic thanks to the negligence of these "Professionals". In short, went to Valvoline because Jiffylube forgot to screw my skid plate back on and took 0% responsibility, and This Valvoline did the exact same even after knowing my previous experience. Mason, You could use some management training. Do yourself a favor and drive another mile down the road, there are plenty of other places to get your oil changed.

Bob Dobalina

Had a great time getting my oil change done, Mike, Eli and Rob took excellent care of me and my vehicle and saved me money on my other maintenance needs. Thanks for keeping my vehicle running the way it supposed to you guys! Never going anywhere else for my fluid changes, this place is the best!