Whataburger

Jay Deery

Whataburger has always been reliable with good food. Until you order something on the menu that they must not sell allot of. Ordered an apple pie with my dinner. A usually mild wait now takes over 20-minutes. To cook an apple pie!?!?! But one of the best parts was requesting spicy ketchup and getting none. No napkins either. And the kicker was grabbing a couple fries to eat and having a long blond hair attached to them. Gross 🤢 !!! Took the whole order back since I'm not taking any chances. Got a full refund. The shift manager was non apologetic and more concerned with going home. Now that she has to take care of a disgruntled customer. That's ok because there are plenty of other burger joints in Phoenix that will get my business. Not Whataburger!!!

Brittany Massey

There was 1 car in front of us in drive through. Their order took awhile Then we were next and our order took awhile too. I'm talking 10 min sitting at the window waiting for the food after paying. 6 employees inside and maybe 3 cars in drive through. They gave us cookies for the long wait. They do not offer military or senior discount. Lame. The food itself was not great. I don't plan on coming back anytime soon.. apparently they're open 24 hrs so if I'm really desperate, I might go back. Otherwise, there's plenty of other better options around.

Steve Koz

I haven't been to Wataburger in years and found myself with a sudden urge to give wataburger a try again. I was greeted by an amazing employee (Alexus) who took our order. We sat waiting for our number to be called and in no time at all our order was delivered to our table by a friendly gentleman. The food was great and the order was correct. The lobby was clean and inviting. It was a wonderful experience.

Useless Noob2

I have been to this what a burger before many times and I have never had a problem but I can literally hear all the employees telling the customers that they are out of tortillas they are out of medium cups and out of ketchup. I was fine with getting a large drink cup instead of a medium for no extra charge. But if you run out of ketchup and your a burger shop maybe go across the street to fry’s and buy some and fill up some cups to hand out to your customers. If they just would have told me they were out of ketchup before I ordered a hamburger then I wouldn’t be writing this bad review. Not impressed what a burger.