Jam-Audio

Alyssa Johnson

CHRIS IS AMAZING!!!! Picked up the phone for my boyfriend (WRX) right away, put an appointment in for him shortly after for a tint and upgraded system, and had it done within a DAY- dropped it off in the AM and picked it up later that night. I (Challenger) was so blown away that I made an appointment for the weekend after! I did get lucky because someone cancelled on him, but I surely took advantage of the opportunity. Dropped it off Friday night after hours and had it back Saturday night. Drove her home and my expectations were blown. Can’t wait to show them off when we visit our family in MA- without the work they were already the envy in the driveway. THANK YOU SO MUCH AGAIN! Wouldn’t trust anyone else but Chris!!! (First 4 photos are before, next 4 are the afters. Still can’t believe it.)

Michael Lee

Just had the windows tinted and sound-system upgraded in my new WRX. Picked it up yesterday and am thoroughly impressed with the sound quality, tint-quality, workmanship on the system installation, etc. That's the short review. The longer review is as follows... I drove approximately three hours round-trip to drop the car off and another three hours round-trip to pick the car up. The place close to where I live did not answer the phone or respond to emails, but Chris at Jam Audio answered after the second ring. The price I was initially quoted was a little steep for my budget and Chris worked with me and offered a slightly different installation for a reduced cost (I ended up going with the better setup because you only live once right!? :) ). Oh yeah and he had everything (i.e., new speakers, two subs, two amps, a digital processor, and the window tint) all done in one day. So I was able to drop it off and pick it up in one day (on a Saturday to boot). So... I commend Chris (and Jam Audio) on his work quality. I commend him on his work ethic (you'd think answering the phone for the other business was some hard thing to do). I also commend him for working with my schedule. Absolutely NO complaints here whatsoever. My car is even more beautiful and the system sounds amazing for any range of music I throw at it!

Georgette B

JAM Audio is a TOP NOTCH establishment. Highly skilled and professional team. Chris helped me out and I highly recommend anyone that needs service to go to his shop and you will be taken care of.

Katrina Wertheim

The stereo I bought from Jam Audio failed within the 1 year warranty period. When I took it back to Jam, they said they could only honor the warranty if I had the original box. The warranty card says the only things you need to honor the warranty are the stereo itself, the original receipt and the warranty card. I have all of those items. Instead they tried to sell me a new stereo with a discount. They also installed the speakers pressed up against the soft top of my jeep, which has now worn holes through the vinyl. The won't accept responsibility for the damage from their installation. So, now I have an expensive stereo that doesn't work, holes in my jeep's soft top, and a rude customer service experience where I was told I should've kept the box, and I should've 'taped terrycloth rags over the speakers to keep them from rubbing holes in my soft top'. They also told me it's "common sense to keep boxes from items you purchase". I called Kenwood myself, talked to the warranty department, and they said no problem to send it back to them without the original box, just the receipt and the stereo. I won't be doing business with Jam Audio in the future.