AT&T Store

Ben B

They 100% sold my information to some phishing scammers. I get phishing texts daily from "AT&T" telling me to follow a sketchy link for a "free gift." Fake AT&T phishing texts make up about 90% of my spam texts now They also really struggled to provide me with the services I wanted. Phone numbers didn't get assigned to the right phones, I left with 2 extra lines I didn't want. Some of this is on me I realize, but it was amazing what a disconnect there was between what I wanted and what they sold me. It took HOURS to clean up the mess.

Rachel Bergman

Christian the store manager was extremely patient and helpful. There was a huge issue with past billing that needed fixed and he spent the whole day going back and forth with them to resolve it. I’ll for sure be back to him for all my upgrades and devices.

Karin Smith

We received great service, the manager, the only employee there on a Friday evening, was very knowledgeable, even though he had several customers in the store he recognized all of us while helping another customers. We did not mind the wait. I will recommend AT&T to my friends.

Chelsea H

Ordered an iPhone online for pickup at this location. Ordering online was a BIG mistake! Even thought the phone was in-stock at the store, and even though I paid outright for the phone (no payment plans), the status of my order was "processing" for far too long considering had I just walked into the store and paid for it, I'd be on my way. I called AT&T customer service and sat on the phone, going in circles for a long time. I spoke with someone who was overly nice, apologizing for inconveniences they assumed I was experiencing before even hearing me out which seemed ingenuine. After a long time, and me repeating myself several times, I finally found out that my order was pending until the store said it was ready. Annoyed with the process, I worked directly with the store and a man named Austin helped me. He got everything taken care of immediately and was extremely friendly. He made friendly conversation, part of which I suspect may have been probing for other sales opportunities but I didn't get any sales pitches because there was obviously no need. As someone who trains employees in sales, I was impressed with his approach that made his assistance seem easily accessible and not forced. In the future, I will definitely skip the online part and go directly to the store for my needs. Austin made everything so easy, I will even drive out of my way to visit their store.