U-Haul Storage at Silverton

Myron Truelove

About 2 months ago I rented a truck to take to dump,15 Mi round trip. I wad charged $38 and after putting in 2 gallons, was charged 17. This past weekend I rented a van, same trip. The tank was full so on way back I filled it up, little over 1 gallon. Again I was charged 38 and 1.09.

Johnathan Lugo-Browning

So as everyone may know that is currently doing the U-Haul moving storage thing, there has been a huge crunch on availability at this time. However having failed to find a U-Haul anywhere else that had any availability for the things that I was looking for, we eventually arrived at the U-Haul center on Silverton road. They have a large selection mostly a 15 ft vans. But other things of multiple variety as well as I believe storage space available. However what I was looking for was a vehicle hauler, and those are in short supply it seems. The entire situation would have been a disaster had it not been for one dedicated employee Elias. Not only did this individual stick it through from the beginning from before noon at 10:00 am when we started the reservation at 2:00 p.m. when we returned to pick up our reservation on through the 2 hours it took to find out what happened to the reservation. In that situation someone forgot to carry the two.. this was not at all Elias's fault, he persisted to find the error look at solutions call alternate stores and work wonderful magic I wish to keep to myself and my wife. He met, exceeded and beyond expectations I have had for an individual in customer service for a while. He was so determined and dedicated he not only sacrificed his lunch time and lunch to see it through for us but he made it better in ways that would not be possible to explain. And also made it possible for me to move my wife all of our stuff my old 81 goldwing my '99 Jeep Cherokee all down 140 mi South to start our new life. Thank you ever so much Elias.

Nene Pairan

Charged me 3.94 per gallon of gas to drive less than 10 miles in a van. That amounts to 5 miles per gallon in a van not truck. Then customer service says they really charged me $5.25 per gallon fo 1.5 gallons so i should be happy. Oh plus .87 cents per mile. I will never go uhaul again. Its a scam.

BIGbrettMan

Sherry and her team made a stressful move so easy! Thank you for everything, especially the free storage unit in Seattle where I moved to!