Address: 3743 E Anaheim St, Long Beach, CA 90804, USA
Phone: +18338295225
Sunday: Closed
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: Closed
Jami Williams
ASK FOR YOUR PRICE UP FRONT EVERY YEAR OR THEY WILL SCAM YOU! If there is a mistake they take NO RESPONSIBILITY AND THERE IS ABSOLUTELY NOBODY TO REPORT GRIEVANCES TO! BEWARE!!! I asked for any supervisors number and they refused to give it to me and hung up. Worst treatment ever. If you want to get penalized BY THE IRS for MISTAKES. And charged for their mistakes then Susan Lampshere can do that and Maria (I dont know her last name because she pretended she didnt know who herself was when I called for help) the cockeyed coworker(Susan lied and said Maria was her boss whom was FORCING HER to Charge me an extra $100) will definitely mistreat you and talk down to you if you have any questions. I tried to call and ask a question regarding their mistake and Maria tried to pretend she didnt know who Maria or Susan were and asked which location I was looking for). Tried to literally deny she worked their and when I had to drive there to ask my question I was put down and insulted for not knowing what the term S4 meant. I tried to apologize for not understanding the terminology(which is why I'm paying someone $450 to do my taxes. It became obvious she had already been paid and was not going to take responsibility for her mistakes. As I tried to leave Maria stepped up to me like she was ready to get physical(being 3× bigger than me) as she insulted me to my face. And there is absolutely no responsibility on their part or anyone at any corporate office to report it to RESPONSE TO YOUR COMPUTER REPLY... I DID REACH OUT. THERE IS NOBODY TO HELP AT THAT NUMBER. THE OWNWER OF THE LOCATION HAS MADE NO ATTEMPT TO CONTACT ME EITHER. THE EMPLOYEES REFUSE TO GIVE ME A NUMBER TO REACH KEVIN BECAUSE THEY KNOW HOW OUT OF LINE THEY WERE AND SHOULD BE EMBARRASSED
Wendy B Johnson
First time using Jackson Hewitt and I was satisfied with the tax preparation service provided by Maria. Will use again next year. Thank you
Sidney Cotton
I think that they charge way to much personally, when we were done with everything she quoted me at around $350. It was more but I don’t remember the exact amount, then after I let her know that I’ve been a loyal customer for the passed 4 years she brought it down to $100 which I still think is too much.
Donisha Fleming
The staff at this location are very professional, hospitable, thorough, and polite. I love how they automatically have me in their system and take the time to explain certain things during the tax preparation. I also appreciate the fact that they offer early refund loans during a time when it is severely needed. Awesome staff and the owner is also a great guy with a great sense of humor. Hats off to you and your professional staff. They keep me coming back year after year.
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Yes, Jackson Hewitt offers multiple ways to file taxes for every comfort level. In addition to in-person appointments at Jackson Hewitt offices, you also have the option for limited contact drop-off (where you drop off your documents at an office and go), file with no contact via Tax Pro From Home, or file on your own via Jackson Hewitt Online.
Jackson Hewitt offices and their staff are committed to keeping you safe. Tax Pros and other office staff are required to wear face coverings, our offices adhere to social distancing protocols, and offices are cleaned and disinfected daily. For those who wish to have minimal face-to-face contact, limited-contact drop-off filing options are available .
Yes. Jackson Hewitt offices are following all safety guidelines provided by local, state, and federal authorities, including the CDC.
If you have a MyJH account, you can log-in and view your filed tax return. If you don’t have a MyJH account, you can reach out to your local office to see if they have a copy available. If you need a copy of your return from the IRS, you can request a photocopy or a computer transcript. Photocopies and transcripts are free from the IRS. If you need an actual copy, complete IRS Form 4506 and pay a $50 fee for your filed tax return and Form W-2.
To get a copy of your Form W-2 or Form 1099, first contact your employer or financial institution. If we used your W-2 to prepare your tax return, you can log into your MyJH account and view your filed tax return including your W-2. If you don’t have a MyJH account, contact your local office to see if they have a copy of your W2 available. You can download Form 4506 at www.irs.gov to request a copy of the return you filed with the IRS.
We appreciate your business! For security reasons, Jackson Hewitt offices do not have the ability to check the status of your refund with the IRS. Please visit https://www.irs.gov/refunds with your Social Security Number or ITIN, filing status and your exact refund amount to check the status of your current year refund. You can also call 1 (800) 829 - 4477 and use the refund status option offered on the TeleTax system.
Your life situation plays a big part in determining the documents needed for your tax appointment. Married? Have kids? Own a business? Besides your Form W-2 or Form 1099 income statements, this tool can help you determine other documents you may need to bring- https://www.jacksonhewitt.com/file-taxes-options-products/free-document-checklist/
Training is key to becoming a Jackson Hewitt Tax Pro. Our tax courses are offered at various Jackson Hewitt locations throughout the country. To get details on the Jackson Hewitt tax course most convenient to you, please complete the following form - https://www.jacksonhewitt.com/tax-preparation-classes. One of our Jackson Hewitt offices will be in contact with you.
We apologize if your experience with Jackson Hewitt did not meet your expectations. Please call our Customer Service line at 1 (800) 234 - 1040. A live agent will assist you in filing a formal customer service case. A local Client Care Manager should contact you within 24 hours.
Jackson Hewitt Tax Pro can assist you with the IRS amendment process. Call your nearest Jackson Hewitt office for details. We can help correct any errors or omissions on your original return, and in some cases, even change your filing status.
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