TAPCO Credit Union

Craig Perkins

Have Always Had Good Experiences w/Tapco Till Now. Member of CUs for Over 40 yrs & Internet/Finance Manager for Car Stores for Over 22yrs. I Was Helping a Tapco Customer w/an Auto Trade-In. A Few Days Later I Got a Call From "JOSH" in Tapco's Loan Payment Dept. He Seemed To Have a Chip on His Shoulder & a BAD Attitude Right From the Word Go. It Only Took a Couple Minutes To See He Had Over Stepped & Was Way Out of His Depth. The More He Spoke, The More Unprofessional He Proved To Be. On Top of Showing He Truly Had Absolutely No Idea What He Was Talking About. After Hundreds Of Credit Union Interactions Over The Years I Have Never Been Motivated To Leave One a Bad Review Till Now. After Calling & Speaking w/Tapco Management They Will Figure Out That He Is Either In The Wrong Business or an Issue w/Training. As Someone Who Has Managed Many Employees over the Years. My Question For An Employee Like This Is Always: What Will He Do To Embarrass Us Next Time?

Kruella Coats

I've had a Tapco account for almost 30 years and have never had a problem. That makes it a great place to keep my money safe and available.

Bill Cooper

I have been with TAPCO for many years and I have never had a problem with them. Although, I mostly use the online banking but the times I have been inside have been met with satisfactory service.

Zacchaeusify

I have had an account with Tapco for most of my life. For most of that time I had found their rates and service to be uncontested, and because of that I stayed with them even after an inordinate amount of erroneous dealings. But I can no longer tolerate costly and inconvenient issues after moving on to better options. The employees have generally been informative, courteous, and helpful, with a few exceptions, and in that I have no complaints. But I have had hundreds of dollars go unaccounted for and outright vanish from accounts without record, on multiple occasions, without assistance; nothing was done by this institution to help me rectify the situation. To a less troubling degree, I have had persistent issues with their machine services. ATM and coin machines specifically have had a right rate of unreliability which has failed me during moments when it was absolutely imperative that I have access to them, at some times costing me greatly and other times being a burdensome inconvenience. Ultimately, losing track of the finances one has entrusted to them is an inexcusable offence of any financial institution, and the deciding factor for switching to another credit union and rating Tapco poorly. There are better credit unions to choose from, and I highly recommend anybody considering Tapco search for another option.