Dunkin'

Category: Coffee shop in Michigan City, Indiana

Address: 5234 Franklin St, Michigan City, IN 46360, USA

Phone: +12198792922

Opening hours

Sunday: 5AM–9PM

Monday: 5AM–9PM

Tuesday: 5AM–9PM

Wednesday: 5AM–9PM

Thursday: 5AM–9PM

Friday: 5AM–9PM

Saturday: 5AM–9PM

Reviews

Amy Trusty

Jun 25, 2022

We pulled up to the entrance tonight (Friday night) at 8:50 pm. We walked to the door and couldn't open it. The door was locked. All the lights were on and three employees were standing inside talking. My daughter said we should go because they must be closed. My husband said maybe they were drive thru only. So, we drove around. They answered at the speaker. My husband ordered my daughter's cone and we pulled around. When we asked about the front door being locked, the older lady that took our order said, "Yes, we are closing up." My husband commented that it wasn't quite closing time but the door was locked and no one made an attempt to come unlock it. She just smiled and said it was close to closing time. My daughter's cone was about 1/3 full of ice cream. I think they did it on purpose to let us know that did not appreciate us coming by ten minutes before closing. We won't be back.

Victoria Erdel García

Jun 1, 2022

My friends and I stopped at their drive through. Our order wasn't complicated and we were being polite (as normal people are), but the manager suddenly came outside and told us to leave because he didn't want to serve us anymore. I could understand this if we were being rude, but as I stated, it was a totally normal interaction until that happened. I'm really baffled and not sure what prompted his reaction. We drove off and they started serving the people behind us, so it seems like we were singled out. Please heed the other reviews here and don't come here unless you want to risk randomly being refused service in an extremely rude and unprofessional manner. We went to the Dunkin' Donuts in Chesterton and got our food in a fast and friendly manner.

Spyro

May 23, 2022

Ordered today, bacon was not even cooked all the way, I don't normally write reviews because I understand that things could happen, as a fast food worker myself, their customer service is terrible. Just seems like they want me out, nothing to do with me, this was at 3:00 to the person taking the orders at the drive through, and then I get a croissant for my mother, she ends up almost choking from the bacon and dying, what kind of food place is this? Can't cook right? Heard about messed up drinks? And if they mess up your order they talk about you like it's your fault?? Forget this trash place, I rather literally go spend money on the starbucks drinks they sell in the fridges at retail stores, this is complete trash, and no concern to customers whatsoever. I wish I could review lower, but one star is mandatory for me to even post this, don't order here. Period, please, I hope they go out of business here in Michigan City, there's no pride here whatsoever, just a disgrace.

Meranda Burkhardt

Mar 6, 2022

I will never order from this location again. $18 later, less than desirable coffee and 3/6 hard Donuts it was obvious they were sat out for more than a few days. I think I spent $30 in total with tip on six Donuts and a coffee. Never again.

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Questions & Answers

Why, when not only does Michigan City but also LaPorte County have mandatory mask orders, are your employees NOT wearing their masks over their mouths and nosea??? When I went through the drive thru today they had their masks on their chins!

Judith Collins | Jul 28, 2020
Rob Hager | Jul 29, 2020

Not good.

I am trying to enroll but it said I must have a valid integ. It was in the dollar amount area. I put in the amount I wanted on my account but it still did'n do anything . Please help.

Dolly Vincent | May 24, 2020
Adrian Tlahuextl STUDENT | May 25, 2020

try reloading and trying it again or go to a local shop

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