Madigan South Sound Clinic

Category: Medical clinic in Olympia, Washington

Address: 500 Lilly Rd NE, Olympia, WA 98506, USA

Phone: +12534775149

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 10AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Kelly Powell

Nov 8, 2021

Always cancels appointments. The staff is very rude. The pharmacy is unbelievably rude and unhelpful. Literally pay to go somewhere else cuz the pharmacy is horrible. The staff here is horrible. The doctor we got literally cancels our appointment day of. Its impossible to even get a yearly physical done for the kids cuz the keep canceling appointment. I been told to go to urgent care if I want help by the staff there. The only thing there I would say I'd decent is SOME of the nurses. It's super sad that they are allowed to treat people this way. I really hope someone takes this place to court cuz I know many violations including gossiping about patients. I heard it while waiting in line.

Mark cumings

Feb 19, 2021

Website for the clinic says they close at 1700. I needed to pick up a prescription so I called the S. Sound clinic number to find out the pharmacy hours. You can’t speak to a person. Once you get through all the recordings you get to the one pertaining to the pharmacy hours which says they close at 1630. So I drove over there and arrived at 1610. Doors to clinic are locked. Sign on the door says the close at 1600. Extremely frustrating

Chelsea

Jul 8, 2020

They are so understaffed here... Seriously they had changed my doctor atleast 4 times within the last 2 to 3 years because of having to many patience and I never even had a choice. The doctors there never take you seriously and always seem irritated with your concerns. The changed my doctor on me last week to a nurse practioner and she tried to talk me out of staying with her as a patient. Very unprofessional.

Amanda Sweet

Feb 7, 2018

My doctors good but the front desk is always pissed off and rude. It used to be a pretty quick pick up when i would call to schedule and they used to be able to get me in the next day or close to it.... Now with this new system im on hold for at LEAST 30 minutes and once they do pick up they are pissy and i cant get in for almost a month. I get they are under stress but #1 front desk rule is dont take it out on clients. Military families deserve better.

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Questions & Answers

I’ve been waiting for my lab test for 2 weeks now and been trying to get ahold of the clinic with no luck!! Why is it so hard to talk to a reception desk?

Eva Spence | Aug 18, 2019
Jo Montero | Dec 20, 2021

If you leave a msg on the phone kine someone will call you back. Using the portal is best. Your provider may have sent you a Message about your results.. You can also schedule virtual appt to speak with your doctor and get your results.

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Are there walk in hours for immunizations?

TJ F | Aug 18, 2019
Jo Montero | Aug 18, 2019

Yes, 09 to 1500

Do you have a fax number? I need to request medical records for a student and need to fax the medical records release of intormation

Patricia McCann | Aug 18, 2019
Todd Bryant | Jul 20, 2022

I've been seeking the same answer, the portal says to fax the request but doesn't provide a fax number. We have the release form. We are already out of state so not able to visit the clinic. Can someone just post the fax number please.

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My father is an 89-year-old retired Army veteran. My parents need to get the new Shingrix immunization series. Do you have a supply of Shingrix at this clinic?. If not, do you know if Madigan has a supply?

Karla Groome | Aug 18, 2019
Jo Montero | Dec 20, 2021

There is a limited supply of the vaccine. Please note you must be a patient of the clinic to get immunizations or other services.

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Who can use this clinic

Jennifer Houskeeper | Aug 18, 2019
J S | Aug 18, 2019

Military and their dependents

Is the pharmacy open tomorrow?

Scott Parker | Aug 18, 2019
Pamela Martin | Aug 18, 2019

No, the clinic and pharmacy are closed for Columbus Day.

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Any names of good pediatricians from this clinic or do they rotate physicians through like they do at Madigan?

Jennifer Larkin | Aug 18, 2018
SUNG HYUN Lim | Aug 18, 2018

They will assign a doctor for your baby.

Do you have pediatricians at this clinic? My daughter is 7 months old. Can she be transferred for her primary care here vs going all the way to Madigan?

Jennifer Larkin | Aug 18, 2018
Andrew Eubanks | Aug 18, 2018

Yes

I am retired military turning 65 in shortly. Once on medicare with tricare supplement will I be able to continue with my care at the South Sound Clinic or do I need to find alternative health care. I would like to stay where I am if possible.

lauriecnm1 | Aug 18, 2018
Heather Delaney | Aug 18, 2018

Yes

Can I use the clinic walk in hours for my sick children too?

Carol Burns | Aug 18, 2018
Heather Delaney | Aug 18, 2018

No dont believe so ,call nurse advice and/or visit urgent care center

What are the clinics hours? We live 1.5 hours away and would like to see the hours listed.

Kathryn Jarboe | Aug 18, 2018
Ed B | Aug 18, 2018

First you have to be accepted by the clinic it's not just a walk-in basis the hours are 8 a.m. to 4 p.m. I believe but if you search online you can find the correct hours

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