I would assume they are making their orders more tailored to fresh with lack of business. Who wants a sandwich or fries that have sat for 30 minutes to an hour? Just the times and changes due to Covid, IMHO.
Yes, same experience.
When I went there we had a pretty big order so they asked us to go to the front. Main because the order had around 100 chicken nuggets. But other than that I've always gotten my orders immediately after and before paying.
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