Check the open box sticker to see if states what is missing. If it does not state anything, you have an argument. If it does say accessories are missing, your only option is a return.
What accessories are you looking for? They are usually really good about replacing the items or giving you an exchange for something that has all the normal equipment. Hope this helps!
Still has not been resolved
Take receipt & Item In box if it had one back to customer service & let them know accessories were missing . Best Buy has always made things right for me .
Hopefully offer compensation if you return it
Return it
That is how they sometimes sell their open items. It should have been disclosed that it was missing accessories or a cable on the sticker on the open item box. If it wasn't they may give you the accessories, if not, your best bet is to keep the excellent item and find the accessories on Amazon if they're really needed. Hope this helps.
I have not had any problems but, I think they will obliged you in any way they can I've had great success and items that were not totally together one question was it a floor item before.
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