Because the number posted isnt their number. The man who responded to you doesnt know what hes talking about apparently.
Have you been in a QSR working? Its hard to hear yourself think. Plus drive-thru is busy and you look in the window to see someone on the phone. Then you post....they couldn't get my order out and someone was on the phone. This isn't an office where there is someone waiting to just answer the phone... EVERYONE is working.
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